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Solutions Specialist | Solutions Specialist in Other Job Job at Logitech in Des Moines IA | 7279561

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Solutions Specialist

Location:
Des Moines, IA
Description:

Location: We proudly support remote work however, to ensure stellar customer service and care, you are located in the following locations, in order of preference: Austin, Texas Dallas, Texas Camas, Washington / Portland, Oregon Raleigh, Durham, or Chapel Hill, North Carolina Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. The Solutions Engineering Team: In the heart of Logitech's North American B2B division, our Sales and Channel Solutions Engineering team blends innovation with camaraderie, uniting tech enthusiasts who excel in both Channel and Sales Engineering to support our direct customers and cherished channel partners. Our engineers are not just tech experts; they're the cornerstone of the Logitech B2B ecosystem, closely collaborating with the Sales and Channel Account teams to amplify the Logitech brand from the first interaction to enduring partnerships.Our engineers are the masterminds behind ensuring that every aspect, from design to sales, resonates with the Logitech ethos, fostering meaningful connections along the way. It's about igniting a shared enthusiasm for Logitech's innovative solutions among all our stakeholders. Our commitment to continuous learning and knowledge sharing sets us apart, whether through comprehensive guides, collaborative workshops, or insightful one-on-one conversations.This culture of collective growth and improvement doesn't just enhance our team's expertise; it enriches our entire channel and sales network, ensuring every touchpoint with Logitech is not only satisfying but genuinely engaging. This is how we guarantee that every stakeholder, from our partners to the end users, not only finds value in our offerings but also shares in the excitement of the Logitech experience. The Solutions Engineering Role: As a Solutions Specialist at Logitech, you will be pivotal in supporting highly transactional sales processes for our Business-to-Business Video Collaboration and personal workspace solutions. This role is suited for someone with prior experience as a sales engineer, ready to address technical queries, provide product demonstrations, and ensure our solutions meet customer needs effectively. Your Contribution: Be Yourself. Be Open. Stay Hungry and Humble. Collaborate but Challenge. Decide and Just Do. These are the behaviors you'll need for success at Logitech.In this role, you will: Focus on the life cycle of our partner accounts while balancing inter-company needs to help develop new processes and lift the channel, sales and technical teams Serve as the primary technical point of contact for Logitech's channel partners and SMB customers, ensuring all technical questions are answered with accuracy and clarity Conduct product demonstrations and presentations that showcase the capabilities of Logitech's video collaboration solutions Partnering very closely with Channel Partners to help support their sales teams by providing technical expertise and assistance during the sales process, contributing to transactional sales strategies and execution Assist internal sales teams with establishing demos of our solutions and products Maintain up-to-date knowledge of industry trends and technological advancements in video collaboration technology Assist in the development and delivery of tailored solutions that address specific customer requirements and challenges Engage in continuous learning about Logitech's product suite and its applications in various business environments Maintain a demo setup within your home office and ensure it is locked and loaded for demonstrations of products and services Required Qualifications: Previous experience as a sales engineer or in a technical sales support role, preferably with exposure to video collaboration or related technologies Strong understanding of B2B sales dynamics and customer engagement Excellent communication and presentation skills, capable of conveying technical information in an accessible manner Ability to troubleshoot and solve technical issues related to audio and video collaboration hardware and software Experience with Logitech's video collaboration products or similar technologies in the industry Demonstrated ability to work effectively in a fast-paced, transactional sales environment Familiarity with CRM and sales reporting tools Key Qualifications: For consideration, you must bring the following minimum skills and behaviors to our team: Previous Experience and Skills: Product Knowledge : In-depth knowledge of video collaboration technologies, including hardware (cameras, microphones, displays) and software (video conferencing applications, collaboration tools) Experience in Sales Engineering and/or technical IT/AV experience or equivalent Demonstrate the ability to leverage technology to develop innovative new solutions that have scaled as the company has transformed into new ways of delivering value to customers You demonstrated the ability to think strategically about business, product, and technical challenges and assist your sales counterparts to best position Logitech Familiarity of technology and platforms, emphasizing Microsoft Teams, Zoom, and Google in an enterprise environment Industry experience, knowledge of our competition, market growth, and value USB devices bring to the conference space Passion about being on a team with the vision to enhance the culture through how we communicate, connect and collaborate Professional Certifications: Industry Certifications : Certifications from recognized industry bodies or technology vendors in networking, video technologies, or related fields (e.g., AVIXA, CompTIA Network+, Cisco certifications, Microsoft certifications) can significantly enhance a candidate's qualifications Sales and Technical Training : Proven experience in sales methodologies, technical sales, and partner management can be advantageous Soft Skills: Communication : Excellent verbal and written communication skills to effectively convey technical information to non-technical audiences, conduct training, and foster strong relationships with channel partners. Problem-Solving : Ability to troubleshoot issues, think critically, and provide effective solutions in challenging situations. Adaptability : Being flexible and adaptable in a rapidly changing technology landscape. Teamwork and Collaboration : Ability to work collaboratively with internal teams and external partners, fostering a positive and productive working environment. Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement?Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!This position offers an annual OTE (base + variable) of typically between $ 89,400 and $ 166,700, dependent on location and experience.In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills. Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance. All qualified applicants will receive consideration for employmentwithout regard to race, sex, age, color, religion,sexual orientation, gender identity,national origin, protected veteran status, or on the basis of disability.If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-XXXX for assistance and we will get back to you as soon as possible. #LI-Remote#LI-CT1PDN-9c1bd933-4d28-4286-814b-9ddd71abb855
Company:
Logitech
Industry:
Other
Posted:
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