This listing was posted on InsuranceJobs.
Customer Service Phone Representative
Location:
Whitehouse Station, NJ
Description:
JOB DESCRIPTION Phone quoting, issuance of new business, endorsements, and renewal policies of personal lines insurance coverage Provide superior customer service and quality technical content via incoming telephone calls in a fast-paced, automated, high-volume contact center environment Assume ownership and timeliness in handling agent requests in an efficient, accurate and professional manner Demonstrate the ability to analyze information to make appropriate decisions and solve problems, while maintaining a pleasant phone experience for the caller Learn with a high regard for accuracy of basic knowledge of personal lines insurance principals and Chubb products (home, auto, valuable articles/collectibles, flood, etc.) Efficiently navigate multiple systems and applications to research, analyze and resolve agent requests & inquiries Maintain established levels of productivity, service, and quality standards within a fast-paced call center Works collaboratively with team members, and business partners to provide a quality experience for our agents Responsible for cross selling coverage to round out accounts Work overtime as needed Complete additional tasks and other projects/duties as assigned Requisition #: 76806ahf9io63
Company:
Chubb
Posted:
May 10 on InsuranceJobs
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More About this Listing: Customer Service Phone Representative
Customer Service Phone Representative is a Customer Service Customer Service Representative Job at Chubb located in Whitehouse Station NJ. Find other listings like Customer Service Phone Representative by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Phone Representative is a Customer Service Customer Service Representative Job at Chubb located in Whitehouse Station NJ. Find other listings like Customer Service Phone Representative by searching Oodle for Customer Service Customer Service Representative Jobs.