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Adoption Specialist - Bentonville, Arkansas | Adoption Specialist in Hospitality Job at Best Frien1

Best Friends Animal Society

This listing was posted on Broadbean.

Adoption Specialist - Bentonville, Arkansas

Location:
Bentonville, AR
Description:

Location: Bentonville, ARHiring Range: This position's hiring range is anticipated to be $19.56 per hour to $20.50 per hour, depending on experience, plus great benefits!This position does require working evenings and at least one weekend day per week on a rotating schedule.Interviews will occur weekly and will continue until the position is filled. Position Summary: Adoption Specialists are responsible for the daily functions and growth of lifesaving outcome programs including adoptions, transports/transfers and foster care of animals in our program locations. Specialists act with urgency to accomplish important tasks and play a direct role in achieving Best Friends Animal Society's no-kill mission and organizational success. While this role includes responsibilities in all outcome-focused programs, specialists may receive intensive assignments in a particular program, based on organizational needs.Essential Duties and Responsibilities: * Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Be a role model for the spirit of authenticity, kindness and positive influence with each other, our visitors, and volunteers as well as to the animals every day. This includes listening, being present, being supportive of others and demonstrating compassion and curiosity in conflict. * Promote, coordinate, and facilitate mobile, remote, and on-site pet adoptions, providing superior customer service, new pet parent counselling, and post-adoption support throughout. * Coordinate and conduct transport program operations including but not limited to animal selection, travel logistics, records management, supply management, and vehicle management. * Develop a general knowledge of the animals in the Best Friends' care; deliver superior customer service, assist adopters, fosters and transfer partners by gathering information to match them with appropriate animals, arranging introductions, pet to pet meets; acquiring/providing medical records, health certificates (when necessary), follow-ups as needed or required. * Work directly with and support volunteers on all aspects and protocols of lifesaving care and outcome programs, including program protocols, cleaning protocols, specific animal behavior and care, animal handling, transportation requirements and procedures, data entry, and communications with the goal of maximizing meaningful volunteer contributions. * Work collaboratively with Best Friends' team members in all areas of operations to achieve lifesaving goals; follow Best Friends policies, procedures, and task lists for daily lifesaving outcome assignments, including accurate and timely communications, work completion, data entry, and recordkeeping. * Maintain a safe workplace, value, and model safe work practices, adhering to organizational safety practices and rules, and communicate to leadership about unsafe practices and conditions.Skills and Experience: * Prior work or volunteer experience with animals is required, preferably in animal welfare. * Experience with assisting in match-making or processing adoptions of cats and dogs in an animal welfare setting is preferred. * Previous work experience in roles that are public facing and involve customer service is required. * Ability to work with, leash, kennel, walk, and handle cats and dogs, including those with health and/or behavior conditions/concerns; basic ability to identify and speak to medical and behavioral characteristics of dogs and cats. Knowledge and experience with dog training is a plus. * Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues; familiarity and comfort with a conversational adoption process. * Bilingual or multi-lingual skills strongly preferred but not required. * Strong interpersonal skills, a team player, personable, professional, and able to get along with people from different backgrounds, as well as the ability to handle sensitive and confidential situations. * Abilityto work in a fast-paced environment withwell-developedorganization skillsto juggle multiple competing tasks and demands. * Resourceful, get-it-done attitude; initiative to assist in any area or process; problem solving, seeking answers independently and enthusiastically; flexibility to persist until goals are achieved. * Prior experience in taking pictures of animals for public viewing or an interest in taking pictures of animals for public viewing is a plus. * Proficiency with Microsoft Office products; familiarity with shelter software/animal management software, or desire to learn.Physical Requirements: * Must be able to: * Routinely lift 40 pounds and perform daily strenuous activity including, but not limited to lifting, carrying, reaching, stooping, squatting, cleaning, and bending. * Perform repetitive tasks for extended periods of time including typing, sitting, walking, arm, and hand motion. * Work indoors and outdoors in a variety of weather conditions including extreme heat and cold. * Exposure to dogs, cats and other animals of all sizes, temperaments, and medical status. * Valid driver's license, meeting Best Friends Animal Society's driver qualification standards; ability to travel, including overnight stays, when needed. * Daily hours and days of the week may vary according to the needs of the department schedule; position includes weekends, nights, and holiday work.Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status.Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.Culture Statement and Responsibility We value attitude over aptitude, and we treat Kindness as a discipline because it is paramount in our culture along with our other Guiding Principles. Culture is how we talk to and treat ourselves and one another, it's how we generate and respond to change, it's how we plan and make decisions, it's how we do what we do.Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status.Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.
Company:
Best Friends Animal Society
Posted:
May 23 on Broadbean
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More About this Listing: Adoption Specialist - Bentonville, Arkansas
Adoption Specialist - Bentonville, Arkansas is a Hospitality Adoption Specialist Job at Best Friends Animal Society located in Bentonville AR. Find other listings like Adoption Specialist - Bentonville, Arkansas by searching Oodle for Hospitality Adoption Specialist Jobs.