Manager Jobs at Alivi in 33023

 (1 - 2 of 2)

  1. Work Force Management Real-Time Analyst

    Management & Exec · Alivi · Miami, FL
    SUMMARY The Real-Time Analyst (RTA) is responsible for monitoring and managing day-to-day operations in the contact center to ensure optimal staffing levels, service levels, and adherence to the plan. This role plays a critical part in ensuring wh...
    Tools
    2 days ago on The Resumator

  2. Work Force Management Forecasting Analyst

    Management & Exec · Alivi · Miami, FL
    SUMMARY The Forecasting Analyst will be responsible for creating and maintaining accurate forecasts for call volumes, staffing needs, and other critical contact center operations. This role is essential in ensuring the right number of agents are...
    Tools
    2 days ago on The Resumator
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