Best Buy
This listing was posted on Broadbean.
Geek Squad Advanced Repair Agent
Location:
West Palm Beach, FL
Description:
The Geek Squad Advanced Repair Agent identifies and offers technology related, solution-based recommendations to solve customer needs and ensure that no customer is left unserved. They create and maintain a supportive environment for customers by asking the right questions, listening carefully, taking detailed notes and partnering with other team members. Agents diagnose technology issues through various troubleshooting activities including the use of specialty software. They are passionate about technology and leverage their technical abilities to create positive customer interactions by solving a variety of software and hardware issues.At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs. Key Responsibilities Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs. Understands the importance of the customer experience when performing diagnostic discoveries, making recommendations, and protecting customer devices both in-person and by phone. Establishes and maintains consistent rhythms for timely followup and ensures deliverables are met or exceeded. Partners with other team members to ensure consistent and accurate documentation of customer requests and repairs. Basic Qualifications 6+ months experience diagnosing, troubleshooting, or repairing technology products Experience actively using and learning about consumer electronics Strong ability to prioritize and multi-task in a fast-paced environment Ability to work a flexible schedule inclusive of holidays, nights and weekends Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Position Type: Part timePandoLogic. Keywords: Electrical Appliance Service Technician, Location: West Palm Beach, FL - 33401
Company:
Best Buy
Posted:
October 26 on Broadbean
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Broadbean
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Geek Squad Advanced Repair Agent
Geek Squad Advanced Repair Agent is a Human Resource Geek Squad Advanced Repair Job at Best Buy located in West Palm Beach FL. Find other listings like Geek Squad Advanced Repair Agent by searching Oodle for Human Resource Geek Squad Advanced Repair Jobs.
Geek Squad Advanced Repair Agent is a Human Resource Geek Squad Advanced Repair Job at Best Buy located in West Palm Beach FL. Find other listings like Geek Squad Advanced Repair Agent by searching Oodle for Human Resource Geek Squad Advanced Repair Jobs.