This listing was posted on The Resumator.
Member Services Associate - Call Center (Hybrid)
Location:
Needham, MA
Description:
Direct Federal’s Mission? Deliver great rates to save our members money, easy access to save our members time, and remarkable service to preserve our members peace of mind. Direct Federal’s Vision? To be the lifelong trusted partner of more and more members as they pursue their dreams. Our Member Services Purpose? To have every interaction contribute to stronger relationships, instilled trust, financial empowerment, and solved problems. The Member Services Representative will: Understand and be able to explain all products and services offered Identify and fulfill financial needs of new and existing members Guide members through troubleshooting, navigating the company site, or using the products or services in a call center environment Maintain member confidentiality in accordance with all company policies Perform other job-related duties as assigned Does this sound like you? Direct Federal Credit Union commits to paying a competitive base wage with additional financial incentives. We’ll provide training at our in-house Direct University, as well as an environment that fosters learning and growth. We’ll ask you to contribute your ideas to help us to continually improve and exceed our goals. A successful candidate will possess: Previous experience in customer service, sales, call centers, or other related fields Previous Credit Union experience preferred Ability to prioritize and multitask Positive, patient, and professional demeanor Excellent written and verbal communication skills This is a hybrid work from home position, requiring a portion of time to be spent in-person at the branch. Candidate must be able to work in the branch on a weekly basis. The compensation for Member Services will include an impressive benefits package. We offer medical, dental, vision, life insurance, disability insurance, a 401(k) plan with a match, a pension plan, paid vacation, sick and personal time. We also offer a credit monitoring service and a student loan pay down program. We are an Equal Opportunity Employer M/F/D/V. Salary range: $20-22 per hour Powered by JazzHR
Company:
Direct Federal Credit Union
Posted:
August 26 on The Resumator
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to The Resumator
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Member Services Associate - Call Center (Hybrid)
Member Services Associate - Call Center (Hybrid) is a Customer Service Call Center Representative Job at Direct Federal Credit Union located in Needham MA. Find other listings like Member Services Associate - Call Center (Hybrid) by searching Oodle for Customer Service Call Center Representative Jobs.
Member Services Associate - Call Center (Hybrid) is a Customer Service Call Center Representative Job at Direct Federal Credit Union located in Needham MA. Find other listings like Member Services Associate - Call Center (Hybrid) by searching Oodle for Customer Service Call Center Representative Jobs.