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Digital marketing Specialist
Location:
Boston, MA
Description:
Responsibilities: Develop and implement digital marketing strategies to drive online traffic to the company website.Manage and optimize online advertising campaigns on platforms such as Google Ads, Facebook, and LinkedIn.Create engaging content for social media, email marketing, and other digital channels.Monitor and analyze the performance of digital marketing campaigns using analytics tools.Stay up-to-date with the latest trends and best practices in digital marketing.Lead and manage a team of customer service representatives to deliver exceptional service to customers.Develop and implement customer service policies and procedures to ensure consistency and efficiency.Monitor and evaluate team performance, providing coaching and feedback to enhance customer satisfaction.Handle escalated customer complaints and issues, resolving them in a timely and effective manner.Analyze customer service metrics and KPIs to identify trends and areas for improvement.Collaborate with cross-functional teams to enhance the overall customer experienceRespond to tenant inquiries and requests promptly and professionally.Assist with lease agreements, renewals, and tenant move-in/move-out processes.Handle maintenance requests and coordinate with service providers to ensure timely resolutions.Maintain accurate records of tenant communications and property-related issues.Support property management team with administrative tasks and office organization.Foster positive relationships with residents to enhance tenant satisfaction.
Posted:
August 4 on Jobvertise
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More About this Listing: Digital marketing Specialist
Digital marketing Specialist is a Advertising & Marketing Marketing Specialist Job located in Boston MA. Find other listings like Digital marketing Specialist by searching Oodle for Advertising & Marketing Marketing Specialist Jobs.
Digital marketing Specialist is a Advertising & Marketing Marketing Specialist Job located in Boston MA. Find other listings like Digital marketing Specialist by searching Oodle for Advertising & Marketing Marketing Specialist Jobs.