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Weatherization Intake Specialist
Location:
Somerset, PA
Description:
OVERALL PURPOSE The Weatherization Intake Specialist is responsible for supporting office operations and procedures to ensure the effective delivery of Weatherization program services. ESSENTIAL FUNCTIONS 1. Client Eligibility and Service Delivery Implement procedures to determine client eligibility and service delivery Complete intake process to ensure eligibility, efficiency, and accuracy Refer clients to appropriate agency or community services Maintain detailed case management notes for each customer Enter daily client case notes Provide clients with guidance on utility conservation and related topics 2. Office Clerical Duties Maintain organized and accurate files and information Manage databases to track information and data Complete documentation, job/case notes, and other required records Act as a liaison between auditor/energy educators, client, funding sources and contractors Assist with scheduling appointments and making referrals Support the WX Director and WX Programs Manager in departmental monitoring activities to evaluate work quality Help maintain schedules for weatherization staff trainings for certification and re-certification 3. Program Expenditures Analysis Maintain spreadsheets to ensure budgeted compliance Coordinate with fiscal staff to match work orders and ensure proper payments Track vehicle mileage and fuel receipts Review invoices and allocate costs to materials, labor, or health and safety Ensure accurate allocation of services to appropriate funding sources 4. Network and Agency services. Stay informed about services offered by our agency and other local agencies Refer clients to services that can assist with their household needs for self-sufficiency Provide effective customer service by delivering direct services or relevant information 5. Adaptability and Continuous Improvement Identify opportunities for process improvement and implement best practices Adapt to evolving organizational needs and contribute to strategic planning for future growth Pursue opportunities for continued professional development OTHER DUTIES 1. Secure the office at the end of each day and ensure all lights/machines are turned off2. Maintain cleanliness of workstation3. Perform other related duties as requested SUPERVISION RECEIVED Reports to the Weatherization Program Director QUALIFICATIONS EDUCATION High School Diploma required Associate Degree in human services or related field preferred EXPERIENCE AND/OR TRAINING Five years' experience in an office environment preferred ADDITIONAL JOB REQUIREMENTS Foster a positive, cohesive, and collaborative work culture Address and resolve day-to-day operational challenges promptly and efficiently Make informed decisions that align with organizational goals and values Communicate effectively with co-workers or customers Adapt to changes in work environment Utilize creativity and organizational skills Stay abreast of technological advancements and integrate relevant tools to enhance office efficiency recblid ptabgata4oye8r7swq5f3cacve3umq PDN-9c3a0fdc-1130-44a8-b08b-4386bc193b48
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More About this Listing: Weatherization Intake Specialist
Weatherization Intake Specialist is a Other Jobs Weatherization Intake Job at Tableland Services located in Somerset PA. Find other listings like Weatherization Intake Specialist by searching Oodle for Other Jobs Weatherization Intake Jobs.
Weatherization Intake Specialist is a Other Jobs Weatherization Intake Job at Tableland Services located in Somerset PA. Find other listings like Weatherization Intake Specialist by searching Oodle for Other Jobs Weatherization Intake Jobs.