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Billing Representative
Location:
Berkeley, CA
Description:
Are you a Billing Associate who wants to work for an immigration law office that’s passionate about providing excellent legal services while forming genuine human connections with our clients? Do you enjoy being responsible for multiple projects and moving each one to completion? Do you love connecting people, and helping them plan to make their payments so that our legal team can focus on what’s most important, their immigration goals? Does it fulfill you to know you can make a difference in the lives of not only our clients but your coworkers too? If yes, you may be just the Billing Associate we are looking for! We believe each team member should trust one another and hold themselves and their teammates accountable. Each person respects what others do on the team and values every role as integral and unique. While there are positions that are more supervisorial, and certain team members will ultimately be calling the shots on various matters, we value open channels of communication and welcome each team member’s input. While there are tasks specifically attached to each role, our team members do not hesitate to jump in and lend a hand when necessary. Integrity and mutual respect (for fellow team members and clients) are high on our list of values. We strive to create a work environment where each team member can be productive, refine their skills and continue learning and improving personally and professionally. Our team members are problem solvers who use creativity and passion to bring new ideas and ways to constantly improve our systems and procedures ensuring we are giving our best to our clients. Please only apply if you are excited about going above and beyond, and constantly honing your skills and learning! Our office was founded based on a passion for immigrants’ rights, providing impeccable representation to our clients and making sure at each step our clients know how much we care. Each team member is here because they share this vision. Working with clients who have endured trauma and are facing overwhelming challenges takes an emotional toll and is something to be especially aware of given our paralegals are a primary point of contact for clients as we move their cases forward. We often let off steam by, when appropriate, being goofy and interjecting a lot of humor! We also promote identifying ways to not only take good care of ourselves but one another. To this end, we hold periodic group trauma training. We believe in creating and following proven systems and we are goal oriented. When we work, we are organized and track our time. But we also value time away from work and promote a healthy work-life balance so that we can recharge and be at our best for our clients and one another. How do you feel reading this so far? If you’re feeling excited, please read on! We understand this is a longer job ad, but we are determined to find the best of the best who also feels excited about being an integral part of our tight-knit, big-hearted team. Summary of who we are looking for: The Billing Associate is a superstar who supports our law office by making sure we stay on top of our billing and invoicing, as well as collections from clients. Our Billing Associate is a master communicator in English and Spanish, and loves connecting with people, and making sure they feel heard, while compassionately and kindly orienting them towards the matter at hand, making sure our office is paid for our work so we can provide excellent immigration legal services. Our Billing Associate is an integral part of the team, supporting our Administrative Team when questions about billing and invoicing arise and staying in close contact with the Legal Team to adequately convey the right level of detail to clients and potential clients. The Billing Associate is always looks for ways to improve our systems so we are methodical and through, and so that someone else can easily pick up where they left off when they are on vacation! Responsibilities: Money In: • Cross referencing, recording and reconciling money paid in via payment plans and outstanding invoices. • Entering clients' payments into our case management software. Billing & Invoicing • Setting up the billing side of new client matters in our case management software. • Setting follow up tasks and check-ins for payment plans. • Preparing and issuing bi-weekly invoices. • Managing impeccable notes in case management regarding communications with clients and with the team. • Maintaining weekly tracking spreadsheets to ensure all information is up to date and accurate. Communication: • Maintaining direct, effective and compassionate communication with clients and the team regarding billing and invoicing matters. Systems, Policies and Procedures: • Crafting and managing the Financial Systems Manual with periodic updates. Qualifications: Key Skills :• Communication skills • Organizational skills• Mathematical skills • Adaptability • Teamworking skills• IT skills Requirements: • Creative problem-solving skills• Extremely organized • Excellent communication skills – spoken and written • Ability to communicate clearly, and with warmth and empathy• Confidence• Not just experience in customer relations of 5+ years, but a passion for going above and beyond to connect with and help others • Understanding of basic time-management and business principles• Strong attention to detail including spelling and grammar • Ability to multi-task and meet deadlines • Proficient knowledge of basic office software and programs• Fluency in written and spoken English and Spanish Compensation: $15 - $24 hourly About Company: Our primary office is in Berkeley, California, though the team has been largely working remotely since March of 2020.
Company:
Stouffer Law
Posted:
May 17 on WizeHire
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More About this Listing: Billing Representative
Billing Representative is a Real estate Billing Representative Job at Stouffer Law located in Berkeley CA. Find other listings like Billing Representative by searching Oodle for Real estate Billing Representative Jobs.
Billing Representative is a Real estate Billing Representative Job at Stouffer Law located in Berkeley CA. Find other listings like Billing Representative by searching Oodle for Real estate Billing Representative Jobs.