This listing was posted on The Resumator.
Wireless Customer Service Associate
Location:
Garden City, NY
Description:
The consumer comes first within the hospitality industry and that is no exception at Prompt Innovations. Our Wireless Customer Service Associates help the local neighborhoods by offering our client's telecommunications products and services to increase their new customer acquisition and community outreach. As a Wireless Customer Service Associate, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the Verizon Customer Service Representative’s hospitality will be the difference between their encounter being just average or an exceptional one.Like the hospitality industry, the primary purpose of the Wireless Customer Service Associate is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client's customers. As a Wireless Customer Service Associate, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience. The responsibilities and tasks of the Wireless Customer Service Associate consist of: Understanding clients’ products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need Keeping a record of customer interactions, processed orders, and service schedules Taking initiative and demonstrating a “can-do” mindset, meeting challenges head-on no matter how difficult or stressful situations become Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff Eventually managing a team of Junior Customer Service Representatives We want someone in the Wireless Customer Service Associate role whose qualifications include: Minimum of a high school diploma At least one year in Customer Service Representative roles or hospitality positions such as retail or restaurant Ability to recognize, apply and explain your product or service knowledge Dedicate consistent learning and training to master the craft of hospitality to increase customer experience Be an effective problem solver Outgoing personality with a passion for helping others Passion for increasing in-person hospitality skill set to build better relationships Excellent communications skills As an entry-level position, no matter your skill set or experience in the hospitality field, we will train you to become confident in providing the highest level of customer service possible. If you have a passion for helping others, you will fit in with our company culture. We have created a collaborative environment that encourages all Wireless Customer Service Associate to feel that they are growing their personal skill set in communication, hospitality, routine, and confidence while advancing their careers in the process.#LI-OnsitePowered by JazzHR
Company:
Valley Stream Business Group
Posted:
June 29 on The Resumator
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to The Resumator
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Wireless Customer Service Associate
Wireless Customer Service Associate is a Customer Service Customer Service Associate, Customer Service Representative Job at Valley Stream Business Group located in Garden City NY. Find other listings like Wireless Customer Service Associate by searching Oodle for Customer Service Customer Service Associate, Customer Service Representative Jobs.
Wireless Customer Service Associate is a Customer Service Customer Service Associate, Customer Service Representative Job at Valley Stream Business Group located in Garden City NY. Find other listings like Wireless Customer Service Associate by searching Oodle for Customer Service Customer Service Associate, Customer Service Representative Jobs.