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Support Desk Analyst : Houston, TX
Location:
Houston, TX
Description:
Essential Duties and Responsibilities - Troubleshoot corporate wide IT issues with a network and security focus.- Responsible for timely delivery of systems, solutions, and business processes within a project or enhancement request.- Ensure consistency of software solutions across all business units.- Resolve system issues and assist in the identification of system improvements and the development of solutions to improve business performance.- Perform monitoring of network health and system availability.- Perform monitoring and escalation of security events.- Ongoing awareness of network and security organizational "health"- Work with team to enhance monitoring and system reporting- Responsible for basic troubleshooting network issues to isolate the trouble and takeappropriate action to resolve Other duties may be assigned, as requested or required. Qualifications - Ability to troubleshoot software.- Ability to troubleshoot network and network related issues.- Excellent analytical and customer service skills.- Excellent communication skills.- Skill in organizing resources and establishing priorities.- Ability to determine the nature of computer software problems, and to communicate technical guidance and information to users and other teams.- Ability to read, analyze, and interpret the complex documents.- Understanding of networking and TCP/IP protocols and routing.- Ability to take ownership of issues and work with multiple team members to facilitate ultimate solution.- Enjoy a fast paced dynamic environment and possess a desire to learn. Preferred: Spanish secondary language Education and Experience: Related Bachelor's degree (B.S.) from four:year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Posted:
July 11 on Tip Top Job
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More About this Listing: Support Desk Analyst : Houston, TX
Support Desk Analyst : Houston, TX is a Human Resource Analyst Job located in Houston TX. Find other listings like Support Desk Analyst : Houston, TX by searching Oodle for Human Resource Analyst Jobs.
Support Desk Analyst : Houston, TX is a Human Resource Analyst Job located in Houston TX. Find other listings like Support Desk Analyst : Houston, TX by searching Oodle for Human Resource Analyst Jobs.