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Service Dispatcher
Location:
Columbus, OH
Description:
Service Dispatcher Fire and Ice Heating & Air Conditioning has been providing HVAC services to the Columbus and surrounding area for over 16 years! Our team of professionals is focused on providing top-notch quality service and we pride ourselves in our honest and ethical workmanship we deliver. We value community involvement and participate in a variety of local programs including The James Cancer Center, Heat The Town and DAV just to name a few. We are currently adding a Service Dispatcher to the Team! Why Choose Fire & Ice? Highly competitive pay Company paid training Advancement opportunities Stable, year-round work Health, Dental, Vision, Life, and Supplemental insurance Paid Vacation and Time off Paid Holidays 401K with 5% company match Section 125 Cafeteria Plan Work Hours : 6:50 am - 4:00 pm, Monday - Friday, some overtime as needed Pay : $19.00-$24.00/hr. - Depending on Experience Benefits : Medical insurance (70% covered for the employee; 25% covered for dependents), Dental, Vision, 401K w/company match up to 5%, Life Insurance, Vacation, Paid holidays, Supplemental insurance and Section 125 Cafeteria Plan Primary Job Function : Maintain customer database with current information. Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Assist in taking incoming customers calls and creating dispatch tickets as service calls are received. Handle dispatch related functions in the service dispatcher's absence during lunch, breaks, vacation, etc. Maintain customer database with current information. Process service invoices, timecards and warranty parts returns. Calculate and maintain data for 8 For 10 database. Required Qualifications : 2+ years' experience in customer service, billing, dispatching and / or project management; within a service-related industry a HUGE plus! Advanced customer service skill set Ability to multi-task within fast-paced work environment Strong organizational skills Intermediate to Advanced Computer skills Intermediate to Advanced Microsoft Word, Excel, Outlook skill set High school diploma or general education degree (GED) Desired Qualifications : Geographical knowledge of service area or map reading skills Dispatching experience a HUGE plus! service, service dispatcher, dispatcher, customer service, scheduling, appointment scheduler, customer rep, admin, administrative assistant, administrative person, receptionist, hvac dispatcher, dispatch, technical, green company, team, coordinator, service coordinator, call scheduler, answer phones, service customers, team coordinator
Company:
Fire & Ice Heating & Air Conditioning
Posted:
June 21 on ApplicantPRO
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More About this Listing: Service Dispatcher
Service Dispatcher is a Warehouse & Transportation Dispatcher Job at Fire & Ice Heating & Air Conditioning located in Columbus OH. Find other listings like Service Dispatcher by searching Oodle for Warehouse & Transportation Dispatcher Jobs.
Service Dispatcher is a Warehouse & Transportation Dispatcher Job at Fire & Ice Heating & Air Conditioning located in Columbus OH. Find other listings like Service Dispatcher by searching Oodle for Warehouse & Transportation Dispatcher Jobs.