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Senior Technical Support Specialist | Support Worker, Technical Support in Technology Job at Virtu1

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Senior Technical Support Specialist

Location:
Scottsdale, AZ
Description:

A company is looking for a Sr. Technical Support Specialist to join their Premier team, supporting enterprise customers. Key Responsibilities Assist customers via email or chat, troubleshooting issues and answering questions Meet and exceed individual performance metrics for a Technical Support Specialist Contribute to strategic projects and advocate for bug fixes with the Integration Quality Team Required Qualifications At least 4 years of experience in customer support in the SaaS industry Experience troubleshooting APIs is preferred Ability to work a full-time schedule that includes weekends Strong productivity and efficiency in handling customer inquiries Demonstrated accountability for outcomes and metrics
Company:
Virtualvocations
October 12 on TopUSAJobs
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More About this Listing: Senior Technical Support Specialist
Senior Technical Support Specialist is a Technology Support Worker, Technical Support Job at Virtualvocations located in Scottsdale AZ. Find other listings like Senior Technical Support Specialist by searching Oodle for Technology Support Worker, Technical Support Jobs.