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Senior Knowledge Analyst - Loyalty & Subscription Program Strategy
Location:
Dallas, TX
Description:
WHAT YOU'LL DO BCG's Loyalty & Subscriptions business is scaling rapidly. And, we're now looking to add a key role to help accelerate the next level of growth. As a Senior Knowledge Analyst, you will work with BCG consulting teams to deliver high-impact analyses that inform Loyalty program design and optimization. Furthermore, you'll work closely with topic leadership to enable business development and client delivery excellence through definition of Loyalty best practices, methods, and tooling.This role is ideal for an individual with strong analytical and insight skills. You'll need to demonstrate an entrepreneurial flair, identifying gaps in our analytical toolkit and consulting arsenal. And, you should be great network builder, building your personal brand and reputation to drive demand for your Loyalty expertise offers across BCG's global teams.As a Loyalty & Subscriptions expert, you will augment consulting teams on casework and proposals. You'll conduct in-depth analyses of client Loyalty & Subscription programs to identify opportunities to drive loyalty, engagement, and lifetime value - bringing strong ROI analysis and business case skills define the size of the prize. And, you'll play a fundamental role In productizing consulting playbooks and analytical methods to enable at scale delivery across BCG. YOU'RE GOOD AT Collaborating with consumer Insights, marketing, sales, and product teams to design and implement loyalty initiatives Conducting comprehensive customer and commercial analysis to assess loyalty performance - including customer engagement, and financial impact Researching emerging innovations Impacting customer loyalty and engagement Developing loyalty program strategies to improve customer retention, engagement, and lifetime value Developing the ROI model and business case for loyalty program Improvements Managing currency or a loyalty P&L Preparing and presenting leadership reports on the performance of loyalty programs, including insights and recommendations for improvement Supporting Loyalty partnerships negotiations and management Nice to have: multi-partner experience, especially points conversions. Working creatively and analytically in a time-limited, problem-solving environment Flexibility and bring a curious and creative mindset, open for new things and able to propose innovative ideas Ability to navigate complexity and ambiguity YOU BRING (EXPERIENCE & QUALIFICATIONS) 2+ years of consulting experience in Loyalty Program planning & strategy required; candidates with consulting experience strongly preferred In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Strong financial analysis, ROI modelling and business case development skills (in context of Loyalty Programs) Fluency in EnglishStrong business acumen and problem-solving capabilities Strong written and verbal communication skills YOU'LL WORK WITH As a Senior Knowledge Analyst, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers. WHO WE ARE BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Knowledge@BCG consists of the Knowledge Team (KT), Data & Research Services (DRS) and Knowledge & Collaboration Solution (KCS). KT is a group of experts within respective fields or areas providing industry, functional and geographic expertise to consulting teams. KT members are aligned to Practice Areas, sometimes serving as members of case or project teams. KT offers insight into a topic or function derived from BCG's knowledge base and case/project experience. The members of our DRS team work alongside consulting team colleagues to bring advanced research capabilities to support projects and clients. KCS team is a cross-functional team equipping BCGers with internal and external knowledge resources and digital collaboration tools, enabling them to work smarter and with increased productivity EQUAL OPPORTUNITY Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.PDN-9c542fb0-c4df-447e-b765-9e964c409c72
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Senior Knowledge Analyst - Loyalty & Subscription Program Strategy is a Other Jobs Analyst Job at Boston Consulting Group located in Dallas TX. Find other listings like Senior Knowledge Analyst - Loyalty & Subscription Program Strategy by searching Oodle for Other Jobs Analyst Jobs.
Senior Knowledge Analyst - Loyalty & Subscription Program Strategy is a Other Jobs Analyst Job at Boston Consulting Group located in Dallas TX. Find other listings like Senior Knowledge Analyst - Loyalty & Subscription Program Strategy by searching Oodle for Other Jobs Analyst Jobs.