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Senior Customer Experience Design Manager
Location:
Coatham Mundeville
Description:
Job Title: Senior Customer Experience Design Manager Location: Middle East Package: £90,000-£100,000, plus family package, plus benefits I'm currently supporting a global hospitality group, based in the Middle East, with their search for a Senior Customer Experience Design Manager. The group are one of the pioneering brands, globally, when it comes to luxury hospitality - and this has been recognised through numerous regional, continential, & global awards. They are now in the process of building a whole new segment of the business, which will focus on everything Product, Design, & Development. The role will be reporting directly into the Senior Catering Operations & Performance Manager and in short you'll ultimately be responsible for contributing to translating the company's vision into tangible and implementable product and service concepts across onboard and ground / lounge product and service areas. Research and create products and services that reflect brand values, and that provide a more personalized and integrated customer journey. Additionally, implement continuous improvement plans that safeguards the company's continuous commitment to enhanced customer experience. What we need: Min. Bachelor’s Degree or Equivalent10+ years of experience in translating brand vision into tangible and implementable product & service concept at major international airline. Proven experience of Customer Experience Design at a major international airline. Advanced level of understanding of hospitality process, procedures & standards. Advanced understanding of F&B and onboard services. Experience developing inspirational, elegant and successful products for airlines, hotels and other hospitality companies. Advanced level of understand of customer experience & customer journeys. Excellent ability to communicate and translate vision into concepts & contexts. Visit ListedBuy for more information.
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More About this Listing: Senior Customer Experience Design Manager
Senior Customer Experience Design Manager is a Architecture & Design Design Manager Job at Corecruitment located in United States. Find other listings like Senior Customer Experience Design Manager by searching Oodle for Architecture & Design Design Manager Jobs.
Senior Customer Experience Design Manager is a Architecture & Design Design Manager Job at Corecruitment located in United States. Find other listings like Senior Customer Experience Design Manager by searching Oodle for Architecture & Design Design Manager Jobs.