This listing was posted on ApplicantPRO.
Seasonal Customer Service Representative
Location:
Chino, CA
Description:
Job Summary: Our customer service representatives are the first point of contact with our customers. They are effective communicators: professional, positive and solution oriented. Every day they interact with differing needs that will be resolved with courtesy and professionalism. Our mission is to put a smile on everyone's face and the Customer Service Representative plays an important part! Essential Duties/Responsibilities Respond quickly to a high volume of sutomer inquiries: by phone, email, and in person. Ensure all customers respectfully and courteously responded to within the agreed timeframe. Act as a "detective": through effective questioning, correctly identify each customer's needs, and promptly offer satisfactory solutions Keep an accurate record of inquiries and outcomes Ensure any issues are dealt with efficiently, escalating when necessary and ensuring the customer is satisfied with both the speed and quality of resolution Assist customers with placing orders Communicate information regarding product range and offers as required . Maintain a professional, calm, friendly and cheerful demeanor in all customer interactions Relay messages to the appropriate team members Required Skills & Abilities Strong customer-centric outlook Proven experience handling multiple incoming calls simultaneously Proven ability to meet performance standards in a fast-paced environment Strong verbal and written communication skills with obsessive attention to detail Familiar with MS Office and social media software. Ability to rapidly learn additional software/applications Highly organized team player Able to multi-task in a fast-paced environment, set priorities and manage time effectively Education & Experience High school diploma or equivalent (required) Bilingual English/Spanish (required) Minimum 2 years' experience in a customer service role Proficient with Microsoft Office Suite or similar software Experience working autonomously Chino Chino Hills Pomona Montclair Ontario Rancho Cucamonga Upland Claremont Diamond Bar Walnut Corona Eastvale Norco Riverside San Dimas Glendora Redlands
Company:
School Portraits By Adams Photography
Posted:
June 20 on ApplicantPRO
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ApplicantPRO
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Seasonal Customer Service Representative
Seasonal Customer Service Representative is a Customer Service Customer Service Representative Job at School Portraits by Adams Photography located in Chino CA. Find other listings like Seasonal Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.
Seasonal Customer Service Representative is a Customer Service Customer Service Representative Job at School Portraits by Adams Photography located in Chino CA. Find other listings like Seasonal Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.