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Rooms Supervisor
Location:
Montreal
Description:
Additional Information Part Time and Full Time Available Job Number 23178515 Job Category Rooms & Guest Services Operations Location W Montreal, 901 Square Victoria, Montreal, QC, Canada VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management JOB SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using. Visit ListedBuy for more information.
Company:
Marriott International
Posted:
June 22 on ListedBuy
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More About this Listing: Rooms Supervisor
Rooms Supervisor is a Executive Supervisor Job at Marriott International located in United States. Find other listings like Rooms Supervisor by searching Oodle for Executive Supervisor Jobs.
Rooms Supervisor is a Executive Supervisor Job at Marriott International located in United States. Find other listings like Rooms Supervisor by searching Oodle for Executive Supervisor Jobs.