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Retail Sales Manager
Location:
Mohegan Lake, NY
Description:
Lead Sales Manager role at Carter's, overseeing store productivity, driving financial results, and delivering exceptional customer service. Carter's, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace. Key Responsibilities: People: Communicate professionally and effectively with the team; management and associates. Regularly communicate employee concerns to the Store Manager for quick resolution. Assist in hiring; actively recruit and complete candidate application review to ensure open positions are filled timely. Offer consistent, in-the-moment, feedback to store team. Recognize and reward exceptional performance to increase employee engagement. Partner with Store Manager to address performance concerns of associates. Performance: Maintain the Company standard of a neat, clean, and organized store. Meet and demonstrate exceptional customer service behaviors and maintain high standards throughout the store. Responsible for leading and executing an assigned Division of Responsibility (DOR) through planning and detailed follow-through. Perform Leader on Duty responsibilities by driving results and respond to customer concerns timely and with appropriate resolution. Assist store management with modifying schedules based on business climate to maximize sales and productivity. Regularly communicate with Store Manager to discuss strengths, opportunities, and trends in business. Utilize customer feedback to identify areas of opportunity to implement actions to drive results. Process: Support the planning and execution of store processes and merchandise placement in an efficient manner while following brand guidelines. Support store team with Asset Protection through a consistent level of customer service, education, and operational controls. Execute Company directives within timelines including visual, signage, markdowns, and sales promotions. Build customer loyalty through the company-sponsored programs. Ensure all company policies and procedures are followed per company standards. Requirements: High school degree or GED minimum requirement, Associates degree preferred or equivalent combination of education and experience. Minimum of 1 year in retail store management. Demonstrated customer engagement skills. Demonstrates strong listening, written, and oral communication skills. Ability to handle multiple tasks concurrently. Basic computer skills. Must be at least 18 years old. Physical Demands: Ability to lift 40 pounds on a regular basis. Ability to stand for long periods of time; climb up and down a ladder. Constant walking and standing; frequent bending, stooping, reaching, pushing, and pulling. Availability Requirements: Regular work frequency is required to remain an active employee. Availability changes must be approved by the Store Manager and will be reviewed based on business needs. Scheduled working shifts range from 3-8 hours in length (applicable state laws apply). Compensation: $19.25 - $23.25 per hour based on experience and location. Carter's is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Company:
Carters
Posted:
October 2 on TopUSAJobs
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More About this Listing: Retail Sales Manager
Retail Sales Manager is a Executive Retail Sales Manager Job at Carters located in Mohegan Lake NY. Find other listings like Retail Sales Manager by searching Oodle for Executive Retail Sales Manager Jobs.
Retail Sales Manager is a Executive Retail Sales Manager Job at Carters located in Mohegan Lake NY. Find other listings like Retail Sales Manager by searching Oodle for Executive Retail Sales Manager Jobs.