Stand 8
This listing was posted on Broadbean.
Refresh Technician
Location:
New York, NY
Description:
STAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan. We are seeking a skilled professional to support a large enterprise technology environment. The role involves overseeing the refresh and optimization of PC and MAC systems to ensure they perform at optimal levels. Responsibilities * Installs a variety of software and perform upgrades. * Install/configure software and perform data migration. * Unbox and setup new equipment, also pack up and ship laptops out. * Start and complete image of new laptops. * Analyze and trouble-shoot deployment issues. * Escalate matters outside of deployment to the Paramount Desktop team. * Perform administrative activities related to hardware retirement within ServiceNow. * Organize and setup equipment. * Assist the Desktop Tech team with operational and project activities. Requirements Business Knowledge: * Has a general understanding of the company's products, services, and basic business processes. * The ability to prioritize the criticality with a hardware or software issue. * Understands the technology organization and where to escalate customer or operational problems. Communication / Contacts: * Courteous and tactful always with customers and colleagues. * Diffuses problem situations effectively. Is always seen by customers as professional and helpful. * Works to assess the customer's comfort level with technology and may have to manage the customer's anxiety and stress. * Has strong orientation towards customer service. Experience and Education: * 2+ Years of Experience in a Technical Support Role, potentially Including "Hands On" Internship Experience. * Competent in ServiceNow with an understanding of computer lifecycle. * Mac and PC competent with experience in Windows 10 and 11, MAC OS and the Office 365 suite. Additional DetailsThe base range for this contract position is $15 - $20/per hour, depending on experience.Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.Benefits * Medical coverage and Health Savings Account (HSA) through Anthem * Dental/Vision/Various Ancillary coverages through Unum * 401(k) retirement savings plan * Company-paid Employee Assistance Program (EAP) * Discount programs through ADP WorkforceNow About UsSTAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.Check out more at www.stand8.io; and reach out today to explore opportunities to grow together!
Company:
Stand 8
Posted:
June 1 on Broadbean
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More About this Listing: Refresh Technician
Refresh Technician is a Technology Technician Job at Stand 8 located in New York NY. Find other listings like Refresh Technician by searching Oodle for Technology Technician Jobs.
Refresh Technician is a Technology Technician Job at Stand 8 located in New York NY. Find other listings like Refresh Technician by searching Oodle for Technology Technician Jobs.