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Quality Manager
Location:
Portland, OR
Description:
Quality Manager Founded in 1981, Lanter Delivery Systems is a national logistics company and a leader in overnight, unattended delivery of auto, agricultural and industrial parts from their customer's distribution centers to dealer locations. In the 21st century we live in a business culture that demands cost and logistical efficiencies combined with increased productivity. Lanter's strategic, process driven approach has been embraced by the marketplace and is setting new standards in the auto and agricultural manufacturing marketplace. We see a bright future on the road before us and we are very excited about bringing our solutions to a variety of new industries. The ideal candidate will embody our company's Non-Negotiables : Walk in Humble Confidence - We are experts at what we do, but we never assume we know everything. Be Open, Honest and Respectful - We say what has to be said in a tactful, courteous way. Be Fearless - We never fail, we only learn. We are One Team - We achieve more together by collaboration and consensus. Delivery on Commitments - We do what we say we will do. We have a Passion to Serve - We are dedicated, hardworking individuals who provide exceptional service to our customers and to each other . The Quality Manager ensures operations are functioning properly for customers ensuring quality measures are met. This position also provides support where needed including; training, dock flow, operations and customer satisfaction. This position will require up to 50% travel. Travel reimbursement provided. Key Deliverables Has a positive attitude and provides courteous, friendly service to all internal team member and external customers, by responding promptly and efficiently to inquiries and requests. Understand customer needs and requirements to develop effective quality control processes. Devise and review specifications for products or processes. Ensure adherence to health and safety guidelines as well as legal obligations Supervise Facility Managers and provide feedback and guidance Oversee all process procedures to identify deviations from quality standards Keep accurate documentation and perform statistical analysis Solicit feedback from customers and determine if requirements are met Communicate results effectively with key stakeholders Identify and develop efficiencies Protects company assets and confidential information in accordance with company policies and procedures. Including, but not limited to, candidates, team members, customers, vendors, and proprietary company information. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requirements 3-5 years of experience in a similar role Understanding of quality control processes, procedures and relevant legal standards Excellent mathematical skills working with data and providing analysis using statistical methods Superior communication skills, able to effectively interact with all levels of the company Customer service mindset; able to serve both internal and external customers May be required to work nights occasionally Lean and/or Six Sigma, ISO background preferred Lanter Delivery Systems provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Lanter Delivery Systems complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Lanter Delivery Systems expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Lanter Delivery Systems team members to perform their job duties may result in discipline, up to and including discharge.
Company:
Lanter Delivery Systems
Posted:
August 25 on ApplicantPro
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