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Hotel Front Desk Receptionist
Location:
Westminster, CO
Description:
Hotel Front Desk Receptionist Part-time/on-call We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Responsibilities: • Mitigate customer complaints as needed• General bookkeeping: ensure all hotel guest account information is accurate and up-to-date• Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests • Work with the housekeeping staff to ensure rooms are ready for new guests• Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information Qualifications: • High school diploma, GED, or equivalent• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills• Exhibits working knowledge of Microsoft Office and reservation management systems• 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred• Well-versed in taking telephone calls and handling stressful situations Compensation: $18 - $20 yearly About Company: Located in Westminster, just off US-36, we offer easy access to downtown Denver and Boulder. Rocky Mountain Airport and Denver International Airport are in close proximity to the hotel. The hotel has superb guest rooms and suites with modern decor and comfortable furnishings, including amenities such as complimentary WiFi and breathtaking views of the Rocky Mountains.
Company:
Doubletree By Hilton Hotel Denver
Posted:
July 5 on WizeHire
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More About this Listing: Hotel Front Desk Receptionist
Hotel Front Desk Receptionist is a Clerical Front Desk Receptionist Job at Doubletree by Hilton Hotel Denver located in Westminster CO. Find other listings like Hotel Front Desk Receptionist by searching Oodle for Clerical Front Desk Receptionist Jobs.
Hotel Front Desk Receptionist is a Clerical Front Desk Receptionist Job at Doubletree by Hilton Hotel Denver located in Westminster CO. Find other listings like Hotel Front Desk Receptionist by searching Oodle for Clerical Front Desk Receptionist Jobs.