This listing was posted on WizeHire.
Market Center Operations Manager
Location:
Augusta, GA
Description:
Keller Williams Realty Augusta Partners, one of the nation's fastest-growing real estate companies, is seeking an exceptional leader to lead our office staff at the highest level. We are looking for someone who embodies vibrancy and possesses superior customer service skills, alongside exceptional organization and attention to detail. This multifaceted position demands extensive experience in operations, a servant leadership mindset, and a genuine eagerness to learn and grow. About You: As the Market Center Operations Manager, you'll be the driving force behind our office's efficiency and success. Your exceptional communication skills will enable you to lead with authority and inspire both your team and agents in front of the classroom. You bring an extensive understanding of Excel and technology, allowing you to streamline processes and adapt to modern trends seamlessly. Our Team: Join a fast-paced team that readily embraces change and pivots with ease. We pride ourselves on being agent-focused, and your unwavering dedication to resolving issues promptly will ensure our agents can focus on what they do best. With a positive mindset and an innate ability to anticipate needs, you'll create a proactive environment that promotes well-being and a shared interest in the company's future. Join Our Vibrant Culture: We value accessibility, friendliness, and alignment with our company's culture. As the Market Center Operations Manager, you'll foster a supportive and collaborative environment that brings out the best in everyone. Are You Ready for This Vibrant Leadership Role? If you're a vibrant leader ready to make a significant impact, we want to hear from you! Take charge of this exciting opportunity and be part of a dynamic team that's shaping the future of the real estate industry. Compensation: • Salary Range: $43,000 - $46,000• Paid Time Off• Benefits here Responsibilities: On-Site Accounting functions: • Complete all Logs for Central Accounting regarding EMDs and Commissions received• Deposit all EMDs into an escrow account and deposit Operating Account deposits based on information from the Central Accounting• Review AR and make care calls regarding balances• Handle all direct communication with Agents regarding commissions and escrow availability• Ensure Win-more is updated for all Agent splits and Team caps, including CAP Managed agents• Ensure Z to C is updated for all new Coaching agents• Receive, Approve, Scan, -AP invoices to be sent to Central Accounting for processing• Scan and upload CC receipts to the Cloud• Completion of Daily 4 Conversations for Region• Monthly/Quarterly MLS Updates Agent Services: • Onboarding of new agents• Managing GA and SC Licensing Services for Agents• One on Ones with Agents to set KW Tech: Command, Docusign, Showing-time• Teaching Tech classes to agents virtually and in person• Presentations for Monthly office meetings• Maintenance on Office tech: Facebook pages and groups, public website, Google Business, recruiting sites, agent resources site• Drive the use of ancillary services by engaging both new and existing associates to the benefits of using our in-house companies• Updating of office forms and distributions to agents• Renewing Office Licenses and MLS board status• Attending KWAP and Regional Mtgs• Updating Command MC and putting Smartplans in place for agent retention and guidance Office Manager: • Payroll: Reporting, Setup of new Employees• Employee yearly reviews• Maintenance and regulating office systems and materials: Phones, Computers, Internet, Scanners, Cleaning services, Landscaping/Snow removal, water and supplies services• Setup of office functions: Classes, Masterminds, Happy hours, and Parties• Engage in the Four Conversations of the Growth Initiative as a leader• Help to construct projections in appointments, gross, net, and profit• Regularly communicate actual numbers. Support the team in identifying solutions if actual results are not in alignment with goals• On a monthly basis, build the Market Center’s value package, and lead systematic communications of value• Build systems to ensure all associates in production have CGI goals• Taking minutes in ALC meetings• Work with the Market Center leadership team to construct systems to direct associates to the Production Solution that is right for them• On a weekly basis, work with the Market Center leadership team to conduct CGI conversations with associates to ensure they stay on track to achieve their goals• Consult with associates on shared business-building fundamentals• Lead support and operational systems that empower associate businesses• Oversee purchasing (supplies and equipment)• Oversee maintenance of office equipment and technology• Create agendas and record meeting minutes• Retention and Care Calls for existing associates• Contact Co-Op Agents from recent transactions to help build Pipeline Qualifications:• Bachelor's degree in Business Administration or related field (preferred).• Proven experience in operations and accounting within the real estate industry.• Strong proficiency in KW Tech tools, Command, Docusign, and Showing-time.• Exceptional communication and interpersonal skills to build strong relationships with agents and team members.• Detail-oriented and highly organized, with the ability to manage multiple tasks and projects efficiently.• Demonstrated leadership qualities, including the ability to inspire and empower team members.• Familiarity with office management and payroll procedures, ensuring smooth day-to-day operations.• Strong analytical skills to review AR, make care calls regarding balances, and handle direct communication with agents regarding commissions and escrow availability.• Tech-savvy with a willingness to teach tech classes to agents, keeping them updated with industry advancements.• Ability to support new agent onboarding and conduct one-on-one sessions to set up KW Tech tools and other essential systems.• Proficiency in using social media platforms, such as Facebook, for maintaining office tech and engaging with the real estate community.• A customer-centric approach, dedicated to providing excellent service to agents and clients.• Familiarity with MLS updates and licensing services for agents, ensuring compliance and seamless transactions.• An entrepreneurial mindset, always seeking opportunities to improve processes and support the growth of the market center.• A positive attitude and a passion for fostering a collaborative and motivated work environment. Compensation: $43,000 - $46,000 yearly About Company: Talent. Drive. Innovation. Service. We have what it takes to push real estate forward.
Company:
Keller Williams Realty Augusta Partners
Posted:
August 30 on WizeHire
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More About this Listing: Market Center Operations Manager
Market Center Operations Manager is a Executive Operations Manager Job at Keller Williams Realty Augusta Partners located in Augusta GA. Find other listings like Market Center Operations Manager by searching Oodle for Executive Operations Manager Jobs.
Market Center Operations Manager is a Executive Operations Manager Job at Keller Williams Realty Augusta Partners located in Augusta GA. Find other listings like Market Center Operations Manager by searching Oodle for Executive Operations Manager Jobs.