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Major Incident Coordinator
Location:
Signal Hill, CA
Description:
A company is looking for a Major Incident Coordinator responsible for managing major incidents and coordinating resolution efforts across multiple teams. Key Responsibilities Manage the end-to-end lifecycle of major incidents and participate in Technical Command Center War Rooms Compose and deliver incident communications within defined SLAs, and lead tactical bridge calls for triage and restoration activities Document major incidents and participate in post-incident reviews to support root cause analysis and process improvements Required Qualifications Self-motivated with a proactive approach to challenges and growth opportunities Experience coordinating and driving major incident restoration activities for at least 3 years Experience in problem identification and root cause analysis for at least 3 years Ability to work rotating shifts and support on-call responsibilities ITIL Certification (Foundations ITILv3, ITIL4, and/or Intermediate Service Operations) is a plus
Company:
Virtualvocations
Posted:
November 7 on TopUSAJobs
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More About this Listing: Major Incident Coordinator
Major Incident Coordinator is a Business Opportunities Major Incident Coordinator Job at Virtualvocations located in Signal Hill CA. Find other listings like Major Incident Coordinator by searching Oodle for Business Opportunities Major Incident Coordinator Jobs.
Major Incident Coordinator is a Business Opportunities Major Incident Coordinator Job at Virtualvocations located in Signal Hill CA. Find other listings like Major Incident Coordinator by searching Oodle for Business Opportunities Major Incident Coordinator Jobs.