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Loan Counseling Supervisor

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Loan Counseling Supervisor

Location:
Irvine, CA
Description:

A company is looking for a Loan Counseling Supervisor to oversee loan counseling functions and manage a call center team. Key Responsibilities Monitor team productivity and ensure compliance with regulations Hire, train, and coach team members while managing performance Handle escalated calls and communicate with other departments to resolve issues Required Qualifications High School Diploma or equivalent; bachelor's degree in finance or related field preferred Minimum six years of mortgage default and loan counseling experience At least five years of supervisory experience in a financial services call center Strong knowledge of mortgage loan documents and regulatory requirements Spanish bilingual preferred
Company:
Virtualvocations
November 5 on TopUSAJobs
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