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IT Support Technician II
Location:
Waukegan, IL
Description:
Join Vista Health as an IT Support Technician, providing exceptional IT services and support to our clients. This hands-on role involves direct client interaction and requires rotation of being on call for the department occasional after-hours and weekend work. Responsibilities : Respond promptly to IT support requests and alerts, ensuring swift and effective resolution. Provide end-to-end desktop and application support, including installation, configuration, and troubleshooting. Maintain clear and consistent communication with clients regarding their issues and requests. Document all support activities accurately in our support system. Perform desktop deployments and ensure proper setup and configuration. Manage Active Directory tasks, such as user account creation and permission management. Administer Microsoft Suite. Assist in maintaining hosting environments and managing network infrastructure. Utilize remote desktop support tools to troubleshoot and resolve client issues. Escalate complex issues to Manger of IT when necessary. Perform onsite support at various client locations, involving equipment setup and troubleshooting. Adhere to security and confidentiality standards, including HIPAA, FERPA, PCI, and NIST. Requirements : An associate or bachelor's degree in Information Technology, Computer Science, or a related field is preferred. Proficiency with Windows operating systems and applications. Relevant certifications such as CompTIA A+, CompTIA Network+, Microsoft Certified: Modern Desktop Administrator Associate, or similar credentials are highly desirable.
Company:
AHS Vista
Posted:
June 22 on ApplicantPro, TalentPlusHire
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More About this Listing: IT Support Technician II
IT Support Technician II is a Technology IT Specialist Job at AHS Vista located in Waukegan IL. Find other listings like IT Support Technician II by searching Oodle for Technology IT Specialist Jobs.
IT Support Technician II is a Technology IT Specialist Job at AHS Vista located in Waukegan IL. Find other listings like IT Support Technician II by searching Oodle for Technology IT Specialist Jobs.