TopUSAJobs.com
This listing was posted on TopUSAJobs.
IT Help Desk Analyst
Location:
Columbus, OH
Description:
IT Help Desk Analyst Required Skills: * Experience working in a technical support or customer service related role * Experience troubleshooting Windows 10 and iOS devices * Must have strong examples of providing excellent customer service * Strong level of patience and ability to break down technical information into a non-technical way * Ability to analyze and solve problems over the phone and in person * Willingness to learn about new technologies * Strong verbal and written communication skills Desired Skills: * Experience documenting technical issues within a ticketing system (ServiceNow preferred) * Experience troubleshooting mobile devices * A+ or Net+ certification Description of Role/Responsibilities: * We are seeking a Helpdesk Analyst to join our client's technical support team headquartered in Columbus, OH. This is a great opportunity for someone who is looking to gain professional experience working in fast-paced environment who has worked in either a customer service center or on another technical Helpdesk prior. This role is primarily a weekend only role and will be responsible for troubleshooting various technical issues both over the phone an in person while expressing excellent customer service qualities. If you want to work for a company that has an awesome culture and have exposure to many new technologies and a job that could turn into a long term employment with a chance to advance your career as an IT professional, this is the role for you! Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com . We look forward to working with you. Beacon Hill. Employing the Future---Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjc4MTQ4LjEwNTA4QGJlYWNvbmhpbGxjb21wLmFwbGl0cmFrLmNvbQ
Company:
Beacon Hill Staffing Group
Posted:
June 12 on TopUSAJobs
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to TopUSAJobs
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: IT Help Desk Analyst
IT Help Desk Analyst is a Customer Service Help Desk Analyst Job at Beacon Hill Staffing Group located in Columbus OH. Find other listings like IT Help Desk Analyst by searching Oodle for Customer Service Help Desk Analyst Jobs.
IT Help Desk Analyst is a Customer Service Help Desk Analyst Job at Beacon Hill Staffing Group located in Columbus OH. Find other listings like IT Help Desk Analyst by searching Oodle for Customer Service Help Desk Analyst Jobs.