This listing was posted on Professional Diversity Network.
Information Technology Specialist (Systems Administration/Customer Support)
Location:
Beaumont, TX
Description:
Summary Positions under this announcement are being filled using a Direct Hire Authority (DHA) . For information on the Recruitment Incentive please reference the Additional Information section of this announcement.Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at Duties WHAT IS THE CRIMINAL INVESTIGATION (CI) DIVISION? A description of the business units can be found at: Vacancies will be filled in the following specialty areas: Systems Administration Systems Administration/Customer Support The following are the duties of this position at the full working level. Information Technology Specialist (Systems Administration) Review proposed new systems, networks, and software designs for potential security risks, develop and implement migration strategies or countermeasures, and resolve integration issues related to the implementation of new systems within the existing infrastructure.Generate and run simulation models for future applications and evaluate and verify impacts on the current and planned CI enterprise IT architecture.Develop and implement a national plan for installing new products or equipment, resolving installation problems, and maintaining server integrity and availability, including planning for continuity of operations during the deployment of new server technology. Computer Operations Administrator (COA) Develop and implement migration strategies including planning for continuity of operations during the deployment of new server technology.Generate and run simulation models for future applications, and evaluate and verify impacts on the current and planned enterprise IT architecture.Develop and present plans for integrating new server technology into existing architecture.Plan and coordinate the installation, configuration, maintenance, and upgrade of enterprise management software and related enterprise-level changes to the systems infrastructure.Plan, implement, and manage problem management systems designed to effectively recognize, report, track, and resolve problems; and evaluate the feasibility of adapting new methods to enhance customer satisfaction. Senior Computer Specialist - Criminal Investigation (CI) Hotline Provides guidance and assistance on the entire range of technical issues.Independently, or as a team leader, undertakes technically complex projects/studies for CriminalInvestigation requiring coordination across functional lines Service wide and overseas.Serves as a technical lead/contact providing assistance to customers on multi-user systems and/or clientserver applications. Identifies and analyzes trends in systemic and software applications problems, adviseson various methods of improving application usability, documentation, implementation plans, and customereducation Requirements Conditions of Employment Telework Eligible Positions : Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD) ) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management. Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240)) Undergo a review of prior performance/conduct and an income tax verification. Refer to "Get Your Tax Record" at () to check the status of your account, balance owed, payment history, make a payment, or review answers to tax questions. If you are not in compliance, you will be determined unsuitable for employment with IRS. This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information regarding your rights refer to , , and . Complete a to determine your suitability for Federal employment, at the time requested by the agency. Qualifications Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.You must meet the following requirements by the closing date of this announcement OR time of referral: QUALIFICATION REQUIREMENTS: BASIC REQUIREMENTS ALL GRADES: Experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving. GS-13 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position includes Experience that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. This knowledge is generally demonstrated through assignments that required the ability to analyze a number of alternative approaches in the process of advising management concerning major aspects of IT system design. This would include defining what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project. GS-14 LEVEL: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes Experience that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. This knowledge is generally demonstrated through assignments that required the ability to analyze a number of alternative approaches in the process of advising management concerning major aspects of IT system design. This would include defining what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project.For more information on qualifications please refer to . How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. This position will be filled through the Direct Hire Authority. Under this authority, competitive rating, ranking, and veterans' preference procedures do not apply. Your application will be considered based on education, training, and quality of your experience. For more information on Direct-Hire Authority visit: .Your application must include your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination. Applicants who disqualify themselves will not be evaluated further. Referral: Applicants who meet the basic qualification requirements may be referred to a selecting official for consideration. Candidates may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices). We will not reimburse costs related to the interview such as travel to and from the interview site.If you are a displaced Federal employee (eligible for the , you must be found "well qualified" for the position. Well qualified is defined as: experience that exceeds the minimum qualifications of the position, demonstrated by meeting all the competencies for this position. Required Documents The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English. Resume - Your resume MUST contain dates of employment (i.e., month/year to month/year or present). To ensure you receive full credit for relevant experience, include the hours worked per week. We recommend that your resume not exceed 5 pages. If including Federal service experience, you MUST provide the pay plan, series, and grade, i.e., GS-0301-09. If the pay plan, series, and grade are not provided, it may result in an ineligible determination. Your resume must NOT include photographs, classified or government sensitive information, social security number (SSN), encrypted/digitally signed documents, or other inappropriate material or content. If your resume contains prohibited information as listed above, your application will be determined ineligible, and you will not receive consideration for this position. ( are optional.) Please view It is also recommended that your resume not include personal information such as age, gender, religion, race, disability, etc. Online Application - Questionnaire Education - See Education Section above Registration/License (If Applicable) - active, current registration/license Veterans' Preference (if applicable) - You MUST submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. If you are serving under active duty, provide certification from the Armed Forces that you will be discharged or released within 120 days from the date of certification. The certification must indicate your dates of service, rank and that you will be separated under honorable conditions. 10-point preference eligible - Submit an , along with the required documentation listed on the back of the SF-15. Veterans Affairs/Armed Forces certification must include the percentage of the service-connected disability or disabilities (including the "combined" percentage if you have more than one disability). Refer to for additional information on veterans' preference. Career Transition Assistance Plan (CTAP) (If Applicable) - IRS CTAP eligibles can apply for jobs within and outside the commuting area. Treasury CTAP eligibles can apply for jobs within the commuting area. Find required documentation at: Interagency Career Transition Assistance Plan (ICTAP) (If Applicable) - If you are a displaced or surplus Federal employee, click for eligibility and a detailed list of required documents. High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). PDN-9c421b42-4a3a-477d-800c-0e4e8e040255
Company:
U.S. Department Of The Treasury
Industry:
Other
Posted:
June 11 on Professional Diversity Network
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More About this Listing: Information Technology Specialist (Systems Administration/Customer Support)
Information Technology Specialist (Systems Administration/Customer Support) is a Customer Service Customer Support Specialist, IT Specialist Job at U.S. Department of the Treasury located in Beaumont TX. Find other listings like Information Technology Specialist (Systems Administration/Customer Support) by searching Oodle for Customer Service Customer Support Specialist, IT Specialist Jobs.
Information Technology Specialist (Systems Administration/Customer Support) is a Customer Service Customer Support Specialist, IT Specialist Job at U.S. Department of the Treasury located in Beaumont TX. Find other listings like Information Technology Specialist (Systems Administration/Customer Support) by searching Oodle for Customer Service Customer Support Specialist, IT Specialist Jobs.