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Helpdesk Manager
Location:
Kenosha, WI
Description:
A company is looking for a Helpdesk Manager. Key Responsibilities: Develop SLAs and policies for problem resolution Manage incoming requests and track trends in help desk activities Train, coach, and mentor help desk technicians Required Qualifications: Minimum of 5 years of IT experience with strong customer service background Minimum of 2 years of management experience Experience with Microsoft365, Azure, AWS, Genesys Cloud, and Salesforce Basic networking knowledge to support desktop issues
Company:
Virtualvocations
Posted:
July 10 on TopUSAJobs
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More About this Listing: Helpdesk Manager
Helpdesk Manager is a Business Opportunities Help Desk Job at Virtualvocations located in Kenosha WI. Find other listings like Helpdesk Manager by searching Oodle for Business Opportunities Help Desk Jobs.
Helpdesk Manager is a Business Opportunities Help Desk Job at Virtualvocations located in Kenosha WI. Find other listings like Helpdesk Manager by searching Oodle for Business Opportunities Help Desk Jobs.