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Help Desk Associate
Location:
Saint Paul, MN
Description:
A company is looking for a Help Desk Associate Tier 3 to provide technical support and excellent customer service to internal employees. Key Responsibilities Ensure timely and accurate internal customer service Troubleshoot and resolve technical issues while managing escalations Take ownership of IT projects and communicate progress with stakeholders Required Qualifications Bachelor's degree in computer science, information technology, or a related field 4+ years of experience in a Help Desk Associate or technical support role Hands-on experience with JumpCloud and Jira Strong expertise with Windows and MacOS Solid technical background for instructing a non-technical audience
Company:
Virtualvocations
Posted:
November 1 on TopUSAJobs
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More About this Listing: Help Desk Associate
Help Desk Associate is a Business Opportunities Help Desk Job at Virtualvocations located in Saint Paul MN. Find other listings like Help Desk Associate by searching Oodle for Business Opportunities Help Desk Jobs.
Help Desk Associate is a Business Opportunities Help Desk Job at Virtualvocations located in Saint Paul MN. Find other listings like Help Desk Associate by searching Oodle for Business Opportunities Help Desk Jobs.