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Front Desk Representative
Location:
Denver, CO
Description:
Job Title: Front Desk Representative Location: Denver, CO Reports to: Office Manager / Front Office Manager Position Type: Full-Time Job Overview: The Front Desk Representative will serve as the first point of contact for clients, guests, and visitors. This position requires an individual who is professional, courteous, organized, and can manage a variety of tasks efficiently. The ideal candidate will excel in providing exceptional customer service, managing front desk operations, and supporting administrative functions. Key Responsibilities: Greet and Welcome Guests: Warmly greet all visitors and clients upon arrival, ensuring a positive first impression. Direct visitors to the appropriate departments or individuals. Answer and Direct Calls: Manage a multi-line phone system, answer incoming calls professionally, screen and direct calls, and take messages as necessary. Provide Information: Assist clients and visitors by providing information regarding the company, services, and general inquiries in a friendly and professional manner. Maintain Reception Area: Ensure the front desk and lobby area are clean, organized, and visually appealing. Security and Access Control: Monitor access to the building, maintain visitor logs, and issue visitor badges as required. Handle Inquiries and Complaints: Address minor complaints or concerns, escalate as needed, and follow up to ensure resolution. Process Transactions: Handle basic financial transactions, including processing payments and issuing receipts if applicable. Qualifications: High school diploma or equivalent required; additional administrative training or certifications is a plus.Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency with office software (e.g., MS Office Suite) and experience with phone systems. Customer-oriented attitude with the ability to handle diverse client interactions with professionalism and patience. Job Posted by ApplicantPro
Company:
Angela Scribe
Posted:
November 8 on ApplicantPRO
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More About this Listing: Front Desk Representative
Front Desk Representative is a Clerical Front Desk Receptionist Job at Angela Scribe located in Denver CO. Find other listings like Front Desk Representative by searching Oodle for Clerical Front Desk Receptionist Jobs.
Front Desk Representative is a Clerical Front Desk Receptionist Job at Angela Scribe located in Denver CO. Find other listings like Front Desk Representative by searching Oodle for Clerical Front Desk Receptionist Jobs.