This listing was posted on Professional Diversity Network.
Eligibility Worker I
Location:
San Rafael, CA
Description:
ABOUT US At the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people "I work for the County of Marin." Discover more about us, our values and our organizational culture here . Read on to find out more about this opportunity: DEPARTMENT OF HEALTH & HUMAN SERVICES : At Health & Human Services, we serve our community through the values of support, unity, trust and excellence with one common goal: to promote and protect the health, well-being, safety and self-sufficiency of all in Marin. Join our team of bright, committed, and energetic people who also want to make an impact through public service. ABOUT THE POSITION There are multiple vacancies in Public Assistance and Employment & Training.Under general supervision, persons in this position determine initial and continuing eligibility for public assistance benefit programs such as Medi-Cal, CalFresh and CalWORKs.Duties include: Gather personal information from applicants and beneficiaries through face-to-face interviews, telephone contact, and mailed correspondence. Enter the information gathered into multiple computer systems used to determine program eligibility. Learn, interpret, and apply relevant rules, regulations, and procedures. Identify clients needs and make appropriate referrals for health, social and/or employment services. Process initial applications, monitor and administer an assigned caseload, field client phone inquiries and requests at a call center, and perform other specialized work as assigned. Hybrid Schedule: Health and Human Services has embraced a hybrid work schedule that considers that some duties of this position may be performed remotely. However, the successful candidate must be able to report to County facilities for meetings, work assignments, and/or disaster service work upon short notice, as needed and deemed appropriate. During the initial probationary period, the successful candidate may be required to work primarily onsite before establishing a hybrid work schedule. ABOUT YOU Our Highly Qualified Candidate: The ideal candidate will possess a commitment to public service, demonstrated in part by prior experience providing customer service in the public, private or non-profit sector. The candidate must have a proven capacity to build collaborative relationships with co-workers and clients from diverse backgrounds. Prior experience serving economically disadvantaged persons is preferred.In addition, the ideal candidate has/is: Substantial organizational skills. Knowledgeable computer literacy in MS based programs and use of windows-based PC, strong math aptitude, and oral and written communication skills. Experience explaining regulations, rules and policies to clients related to participation in programs or services. Strong work ethic, the capacity to learn quickly, and a desire to continuously develop as a professional. Qualifications Knowledge of: The goals and functions of a social services agency. Techniques of interactive interviewing and information gathering. Principal sources of information required to establish eligibility for various public assistance programs. Laws, regulations and rules of multiple public assistance programs. Computer applications related to the work. Standard office practices and procedures, including the use of standard office equipment. Record keeping principles and practices. Business mathematics. Fundamental aspects of human behavior. Ability to: Learn, apply and explain the policies and procedures of a County social services department. Learn, read, apply and explain the laws, rules, regulations, policies and procedures of multiple public assistance programs. Learn and effectively utilize SAWS and other computer applications related to the work. Perform in-depth fact-finding interviews. Make accurate mathematical calculations. Prepare clear, concise and accurate reports and correspondence. Accomplish a high volume of work amid interruptions. Establish and maintain effective working relationships with those contacted in the course of the work. Understand and follow written and oral instructions. Enter data into a computer with accuracy and sufficient speed to perform the work. Minimum Qualifications Any combination of education and experience that would provide the knowledge and skills listed. Typically, either completion of 60 semester or 90 quarter units of college; or two years of office support experience which has included substantial public contact and basic interviewing for the purpose of gathering information and explaining policies; or one year of experience in determining eligibility for loans, financial assistance, unemployment, veterans benefits or publicly or privately financed health counseling or social services programs. IMPORTANT INFORMATION The first 125 qualified candidates meeting minimum qualifications will continue to the next step in the recruitment process and have their application materials reviewed.TENTATIVE SELECTION PLAN Deadline for Filing Sunday, July 7th, 2024 Review of Qualifications Week of July 8th, 2024 Interview Round 1 - Sparkhire One Way Video August 5th, 2024 - August 9th, 2024 In-Person Second Interview August 19th, 2024 - August 23rd, 2024 Analytical AND Computer Skills Test Week of August 19th, 2024, at time of 2nd interview Tentative Employment Start Date Monday, October 28th, 2024 ***THIS IS A TENTATIVE SCHEDULE, SPECIFIC DATES MAY CHANGE*** All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails. Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment may be used to fill the current vacancy, and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active. LiveScan: SPECIAL REQUIREMENTS Candidates selected are subject to fingerprinting by the Sheriff's Department and must pass a Department of Justice LiveScan background check prior to appointment Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-XXXX. If you have questions concerning this position announcement, please contact Ivana Vande Zande at XXXX@marincounty.gov . PDN-9c5833a5-ea7c-463d-b63d-26e27dca78c8
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More About this Listing: Eligibility Worker I
Eligibility Worker I is a Other Jobs Eligibility Worker I Job at County of Marin located in San Rafael CA. Find other listings like Eligibility Worker I by searching Oodle for Other Jobs Eligibility Worker I Jobs.
Eligibility Worker I is a Other Jobs Eligibility Worker I Job at County of Marin located in San Rafael CA. Find other listings like Eligibility Worker I by searching Oodle for Other Jobs Eligibility Worker I Jobs.