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Dual Front Desk Supervisor
Location:
Naples, FL
Description:
Join the team at the Springhill Suites & Fairfield Inn by Marriott Naples as our Dual Front Desk Supervisor. Front desk supervisors should have excellent communication and interpersonal skills, and be able to multitask in a fast-paced environment. Responsibilities:A front desk supervisor at a hotel is responsible for overseeing the front desk team and ensuring a smooth guest experience. Their duties include: • Providing a friendly, accurate, and consistent level of service to guests. This includes checking guests in and out, responding to guest requests, and ensuring guest needs are met in a timely manner. • Supervising the front desk team, including Guest Service Agents and Night Auditors. This includes training staff, ensuring they adhere to hotel policies, and providing technical support. • Ensuring the hotel runs smoothly, including processing charges, verifying billing instructions, and monitoring the Night Audit function. • Providing guests with accurate and timely information about the hotel, community, and special events. Qualifications:• Must possess strong leadership skills.• Ability to communicate with the front office teams, guests, and associates effectively and professionally.• Marriott experience a plus.• Looking for an exceptional individual in training, mentorship, strong follow-up, and accountability.• Responsible for driving Marriott initiatives and service scores.• This position requires mid-shifts and weekends. About Company: SpringHill Suites Naples is the perfect spot to savor your time in Florida. Take advantage of our hotel’s central Naples location on I-75, offering easy access to the sights and sounds of 5th Avenue South, Marco Island, and Naples Zoo at Caribbean Gardens. Following a day of competition at the Paradise Coast Sports Complex next door, spread out in our stylish suites featuring 25% more space than traditional hotel rooms.
Company:
Springhill Suites Naples
Posted:
September 27 on WizeHire
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More About this Listing: Dual Front Desk Supervisor
Dual Front Desk Supervisor is a Clerical Front Desk Receptionist Job at Springhill Suites Naples located in Naples FL. Find other listings like Dual Front Desk Supervisor by searching Oodle for Clerical Front Desk Receptionist Jobs.
Dual Front Desk Supervisor is a Clerical Front Desk Receptionist Job at Springhill Suites Naples located in Naples FL. Find other listings like Dual Front Desk Supervisor by searching Oodle for Clerical Front Desk Receptionist Jobs.