This listing was posted on Tip Top Job.
Director Retention Analytics
Location:
San Francisco, CA
Description:
Job ID:246416Location Name: CA:FSC SF Off (0174)Address: 350 Mission St, 20th Floor, San Francisco, CA 94105, United States (US)Job Type: Full TimePosition Type: RegularJob Function: MarketingRemote Eligible:Hybrid Schedule Company Overview: At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us.We are united by a common goal : to reimagine the future of beauty. The Opportunity: Sephora Marketing Effectiveness Through analytic innovation, we are pushing the envelope on marketing analytics to optimize our marketing strategies and drive the Sephora business. Across the Marketing Effectiveness team, we are focused on generating insights that balance short:term channel efficiency with longer:term client health. Your role at Sephora: As the Director, Retention Analytics you will be responsible for overseeing the development and implementation of data:driven strategies to enhance customer retention across Email, Mobile and Direct Mail. You will lead a high:performing team of analysts and collaborate closely with cross:functional teams to provide thought leadership and actionable insights. In addition, you will: : Collaborate with Retention Channel managers to develop the Marketing Effectiveness team's strategic roadmap and team objectives. : Lead a team to conduct in:depth analyses of customer behavior, channel performance, testing, and forecasting to identify opportunities to drive retention marketing performance.: Present findings and recommendations to senior leadership and key stakeholders to drive strategic decisions.: Establish KPIs and performance metrics to track the effectiveness of retention channels, develop Internal performance benchmarks to help optimize our retention programs.: Build out dashboards leveraging 3rd party data sources and CRM data to provide Sephora with deep analytical insights.: Collaborate with Product, Engineers and MarTech to monitor, identify, and resolve data integrity issues.: Manage team by providing coaching, guidance, direction, and support. : Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative. We're excited about you if you have: stylemargin:bottom:11.0px:: Degree in Business, Statistics, Economics, or a related fieldpreferred. : 8+ years of Analytics experience, with a focus on customer retention: Comfortable with data analysis tools and programming languages such as SQL, Python, R, etc.: Proficiency in performing complex analyses to generate data:driven insight and recommendations.: Experience with data visualization tools such as Tableau, Power BI, or similar. : Understand business metrics and how they relate to retention goals.: Experience with test design measurement (e.g. A/B testing) : Innovative mindset to develop process optimizations around Analytics.: Excellent communication and presentation skills, with the ability to effectively communicate complex findings to both technical and non:technical audiences. : Strong leadership and team management skills, with the ability to inspire and motivate a team of analysts to achieve goals and objectives. : Ability to thrive in a collaborative, cross:functional environment and effectively influence stakeholders at all levels of the organization. LI:SCR The annual base salary range for this position is 142, : , The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and uniqu
Posted:
June 4 on Tip Top Job
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More About this Listing: Director Retention Analytics
Director Retention Analytics is a Executive Director Job located in San Francisco CA. Find other listings like Director Retention Analytics by searching Oodle for Executive Director Jobs.
Director Retention Analytics is a Executive Director Job located in San Francisco CA. Find other listings like Director Retention Analytics by searching Oodle for Executive Director Jobs.