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Customer Success Manager
Location:
Reading
Description:
Location: Reading, Berkshire (Hybrid) Salary: £28,000 - £35,000 + employee benefits Our “Do The Right Thing” UK Perks & Benefits Summary: Flexible work environment - 3 days in office/2 days remote (unless position is 100% remote) Vitality Healthcare Enhanced Parental Leave - 24 weeks paid for primary caregiver; 8 weeks paid for secondary caregiver Home office allowance (£160) Employee Outreach Fund - 100% employee-funded to help fellow employees in times of unexpected financial hardship Employee Assistance Program with Health Assured - 24/7 hotline for mental health counselling and other resources Employee referral bonus scheme Regular social events Cyclescheme / Techscheme Truist Momentum Financial Wellness Program - for employees and family members Flexible Work Location Policy - One month “work anywhere” (employee’s cost) after initial 6 months Company pension with generous employer contributions 26 days annual leave + bank holidays Discounts and cash back platform At Simpro we are passionate about developing innovative useful technology solutions that empower our users and we're committed to building a world where businesses can thrive. But this is only made possible with the hard work and dedication of our talented Simpeep's. Our people are what make Simpro great, and we are committed to supporting your growth and development aspirations. If you're interested in an internal role we'd love to hear from you! The Job The Customer Success Manager is responsible for proactively engaging with enterprise customers, facilitating issue resolution, assisting in product utilization improvement, and ensuring sustained customer success. What You'll Do Maintaining regular, planned communication with the nominated accounts with a focus on the retention of our customer base. Proactively contact the customer and help them through the initial Simpro go-live. Guide the customer throughout the Simpro journey and facilitate all resources offered. Identify inefficiencies. Visit ListedBuy for more information.
Company:
Simpro Software
Posted:
January 6 on ListedBuy
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More About this Listing: Customer Success Manager
Customer Success Manager is a Executive Manager Job at Simpro Software located in United States. Find other listings like Customer Success Manager by searching Oodle for Executive Manager Jobs.
Customer Success Manager is a Executive Manager Job at Simpro Software located in United States. Find other listings like Customer Success Manager by searching Oodle for Executive Manager Jobs.