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Customer Service
Location:
Racine, WI
Description:
Client: Manufacturing Idustry Title: Customer Fulfillment Analyst Location: Racine WI Duration: 8 Months Job Description: Required Education: High School Diploma with 5-7 years of full-time work experience Top 5 Required Attributes: 2+ years' experience with ERP system (Salesforce, SAP ERP, etc) 2+ years' experience in a Customer Service or related role Proficient with Office Suite including Word, Excel, Outlook, Teams and Access Strong analytical, problem solving and interpersonal skills Ability to work independently in a fast-paced environment Technology Proficiencies: MS Outlook MS Word MS Excel MS Access (navigational use) ERP Systems Responsibilities: Execute assigned tasks in a manner aligned with company and customer expectations Make independent judgement within the scope of authority for work governed by standard operating procedures Work closely with other members of the team and cross functional partners to provide outstanding service to all customers. Ensure proper execution of system tools to ensure the goals of order management are met Address and professionally respond to all phone calls and e-mails from internal and external customers in a timely manner and by providing the appropriate level of detail to satisfy any customer concerns Initiate required action in response to customer requests and keep records updated and complete to accurately reflect actions taken Generate reports for analysis as requested Minimum Qualifications: Proficient with Office Suite including Word, Excel, Outlook, and Access The ability to communicate effectively; written and verbal Strong interpersonal skills Strong analytical and problem-solving skills Outstanding organizational skills: the ability handle multiple tasks and projects simultaneously Ability to work independently with minimum supervision Ability to work in a fast-paced setting PDN-9c7c5b5c-89dc-4032-ab32-4d5a2cf41700
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More About this Listing: Customer Service
Customer Service is a Customer Service Customer Service Representative Job at Collabera located in Racine WI. Find other listings like Customer Service by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service is a Customer Service Customer Service Representative Job at Collabera located in Racine WI. Find other listings like Customer Service by searching Oodle for Customer Service Customer Service Representative Jobs.