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Customer Service Representative
Location:
Miami, FL
Description:
Job Title: Customer Service Representative Location: Miami, FL Company: Porvox Speak Job Description: Position Overview: The Customer Service Representative will be responsible for providing excellent customer service to our clients. This role involves handling inquiries, resolving issues, and ensuring customer satisfaction through professional and efficient communication. Key Responsibilities: Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Provide accurate information about products and services to customers. Maintain detailed records of customer interactions and transactions. Collaborate with team members and other departments to resolve complex customer issues. Identify and escalate priority issues to the appropriate channels. Follow company policies and procedures to ensure consistency and quality of service. Continuously improve knowledge of company products and services to better assist customers. Qualifications: High school diploma or equivalent; associate or bachelor's degree preferred. Excellent communication skills, both verbal and written. Strong problem-solving skills and the ability to remain calm under pressure. Proficient in using customer service software, databases, and tools. Ability to multitask, prioritize, and manage time effectively. Strong attention to detail and accuracy. Positive attitude and a strong work ethic. Ability to work independently and as part of a team. Powered by JazzHR
Company:
Porvox Speak
Posted:
July 6 on The Resumator
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More About this Listing: Customer Service Representative
Customer Service Representative is a Customer Service Customer Service Representative Job at Porvox Speak located in Miami FL. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.
Customer Service Representative is a Customer Service Customer Service Representative Job at Porvox Speak located in Miami FL. Find other listings like Customer Service Representative by searching Oodle for Customer Service Customer Service Representative Jobs.