This listing was posted on Equest.
Customer Care Coordinator
Location:
Cedar Rapids, IA
Description:
Your compassion counts! Experience the satisfaction of service! CarePro Home Medical-Cedar Rapids has an opportunity for a full-time Customer Care Coordinator to join our team! In this role, you will be responsible for patient intake and customer service as well as assisting our customers with equipment and supplies to meet their medical needs. This position is scheduled 8:30 am to 5:00 pm Monday thru Friday and rotating Saturday mornings. Our ideal candidate will be dependable, demonstrate professionalism and teamwork, and be able to provide exceptional customer service both in person and on the phone. As an employee-owned company, CarePro believes in our employees and their potential. We strive to provide a fun, engaging, and fast-paced work environment while providing the service and products our customers need to live happier, healthier lives. Rayser Holdings and CarePro were honored to be named the 2024 Employee-Owned Company of the Year for the Iowa/Nebraska Chapter of The ESOP Association! What Youll Do: Obtain orders from patients/customers by phone or in person for delivery, pick-up, discontinuance, maintenance, or changes in serviceAssist patients/customers with medical equipment and supplies to meet their medical needs, as well as aid in adjusting, training, and demonstrating the use of equipment as necessaryAccurately and promptly complete order forms, determine charges and coverage for service requested, collect co-pays, and enter data into the appropriate information systemWork closely with physicians, referral sources, and other medical professionals regarding demographic and medical information, while protecting patient privacyReceive inventory, restock retail floor, and label productsAnswer and respond to phone calls and assist retail customers What Were Looking For: High school diploma or equivalent (GED)Experience in the home medical equipment field Knowledge of Medicare rules and insurance reimbursement is a plusStrong computer skills are required to enter patient information into the data system, the ability to utilize online resources, and competency with Microsoft and the InternetAttention to detail, efficiency, and teamwork skills are essential Post-offer, pre-employment background checks, reference checks, TB screen, drug screen, and physical agility test are required. CarePro, a Rayser Holdings Company, is an Employee-Owned Company, that offers competitive pay and comprehensive benefits and is an Equal Opportunity Company! Learn more about us at www.careprohs.com!
Company:
CR Pharmacy Service
Posted:
July 3 on Equest
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Equest
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Customer Care Coordinator
Customer Care Coordinator is a Nurse & Healthcare Care Coordinator Job at CR Pharmacy Service located in Cedar Rapids IA. Find other listings like Customer Care Coordinator by searching Oodle for Nurse & Healthcare Care Coordinator Jobs.
Customer Care Coordinator is a Nurse & Healthcare Care Coordinator Job at CR Pharmacy Service located in Cedar Rapids IA. Find other listings like Customer Care Coordinator by searching Oodle for Nurse & Healthcare Care Coordinator Jobs.