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Credit and Collections Specialist
Location:
Raleigh, NC
Description:
Purpose/General Description: The Credit and Collections Specialist is responsible for contacting customers and collecting missed and outstanding payments. Primary Duties and Responsibilities: Establish and maintain effective and cooperative working relationships with customers and sales representatives Initiate daily outbound phone calls and emails to customers regarding past due balances and/or late payments Process customer refunds, review account adjustments, apply cash receipts, resolve collection issues and client discrepancies such as short payments and disputes Monitor accounts receivable balances daily to ensure accounts are current Prepare and issue monthly customer account statements for select customers Identify outstanding accounts receivable and take action to encourage timely payments Perform other assigned tasks and duties necessary to support the department Monitor outstanding account balances for determination of the next steps in the collection process Provide clear communication on collection issues to management, sales, and customer service teams Provide a weekly update on collection attempts as well as a past due report listing progress Minimum Requirements: Proven experience as a collection specialist or similar role with 3+ years of experience Excellent knowledge of billing procedures (Pay Application experience a plus) Knowledge of various collection techniques Proficiency in all Microsoft Office Applications with intermediate Microsoft Excel skills Demonstrated ability to work in a team and actively contribute to the success of the team Continuous improvement mindset with strong organizational and communication skills Job Posted by ApplicantPro
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More About this Listing: Credit and Collections Specialist
Credit and Collections Specialist is a Accounting & Finance Collections Specialist Job at Job Opportunities located in Raleigh NC. Find other listings like Credit and Collections Specialist by searching Oodle for Accounting & Finance Collections Specialist Jobs.
Credit and Collections Specialist is a Accounting & Finance Collections Specialist Job at Job Opportunities located in Raleigh NC. Find other listings like Credit and Collections Specialist by searching Oodle for Accounting & Finance Collections Specialist Jobs.