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Conference Center Manager
Location:
Moline, IL
Description:
Conference Center Manager ACCOUNTABILITY The Conference Center Manager is responsible for overseeing the operations of the Conference Center. This role focuses on ensuring guest satisfaction, maintaining the appearance of the property, and providing support to the Conference Center team. The position requires effective decision-making, quick problem-solving, and a leadership style that motivates and engages the team. REPORTS TO AND IS SERVED BY: Conference Center Supervisor/Manager, Assistant General Manager, or General Manager ABOUT STONEY CREEK Stoney Creek Hospitality is a midsized hospitality management company that manages twelve limited-service hotels throughout the Midwest. Founded in 1994, entrepreneur Jim Thompson began with a vision of a lodging experience that exemplified that ‘cabin by the lake’ feel with eclectic guest rooms and modern amenities throughout America’s heartland. We continue to live out his vision through our just cause: championing the success of like-minded individuals toward their personal and professional goals through passionate, genuine hospitality. WHAT TO EXPECT Strategic Management: Directs conference center operations by developing and implementing strategies and services. Evaluate trends and modify strategies to exceed owner, employee, and guest expectations within budget. Financial Oversight: Reviews analyses of activities, costs, operations, and forecast data to achieve conference center-related goals. Manages customer billings and processes catering invoices for corporate payment. Guest Interaction: Greets guests and staff warmly, providing assistance as needed. Coordinates with staff and management to resolve issues. Facility Inspection: Inspects conference rooms, back of the house, and surrounding public areas to ensure cleanliness and upkeep. Kitchen and Catering Management: Ensures knowledge of the operation and cleanliness of all kitchen equipment and appliances. Reads and interprets Banquet Event Orders (BEO’s) for proper event set-up. Maintains relationships with outside caterers, including evaluations, menu updates, contracts, and insurance updates. Staff Direction: Directs staff, assigns duties, and ensures daily objectives and guest needs are met. Assists caterers to ensure timely and tasteful food and beverage setups. Audio/Visual Expertise:Possesses knowledge of the operation of all audio/visual equipment owned by the hotel. Security and Inventory Management: Maintains the security of conference rooms to protect hotel and guest assets. Performs inventory counts and places orders as needed for linens, china, glass, and silverware. Reporting and Administration: Assists with end-of-month reporting as required by the Corporate Office. Foundational Skills and Qualities: Strong organizational skills to manage tasks and prioritize work. Good physical stamina and the ability to perform physical tasks such as lifting and bending. Ability to work effectively in a fast-paced and dynamic environment. Work Expectations and Responsibilities: Willingness to adapt to a variety of tasks, including "Other duties as assigned." Participate in department meetings and maintain an open line of communication with colleagues. Obtain any required certifications necessary, as relevant to the specific job. PROUD OWNER Attention to detail and a commitment to safety and cleanliness. Ability to work independently and efficiently. Knowledge of all hotel emergency procedures, especially fire prevention and emergency procedures; ability to train staff. Strong organizational skills to manage tasks and prioritize work. Ability to work effectively in a fast-paced and dynamic environment. HELD ACCOUNTABLE TO Guest satisfaction, brand standards, maintain food safety policies and procedures, and maintain a clean and welcoming environment. SOFT SKILLS CHARACTERISTICS: Independent, assertive, self-confident, self-starter, sociable, innovative, and driving. CORE COMPETENCIES: Priority setting, planning, drive for results, managing and measuring work, decision making. MINDSET: Entrepreneurial and infinite mindset, which prioritizes both personal and professional growth. HARD SKILLS EDUCATION AND EXPERIENCE: High School degree or GED. Hospitality supervisory experience preferred. Knowledgeable of the use of all equipment used to carry out the tasks of the hotel and able to train others. PHYSICAL DEMANDS: lift, carry, push, and pull up to 50+ lbs. Standing for extended periods and performing repetitive motions. TRAVEL: N/A POSITION: On-site work at the hotel property. BENEFITS OF WORKING AT STONEY CREEK Paid Onboarding Paid Training 401k plan with Safe Harbor Match eligible for the first open enrollment after 90 days Health and Dental through Wellmark Blue Cross Blue Shield and Vision through Avesis anywhere from a single to a family policy eligible the first of the month following 60 days of employment Paid vacation and sick leave Flexible schedule Paid Holidays Hotel room discounts Opportunities for career progression A thriving culture that provides genuine hospitality Join a great team of like-minded individuals who work hard and smart at the same time
Company:
Stoney Creek Hotel & Conference Center, Moline, Il
Posted:
June 15 on PrismHR Hiring
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More About this Listing: Conference Center Manager
Conference Center Manager is a Executive Manager Job at Stoney Creek Hotel & Conference Center, Moline, Il located in Moline IL. Find other listings like Conference Center Manager by searching Oodle for Executive Manager Jobs.
Conference Center Manager is a Executive Manager Job at Stoney Creek Hotel & Conference Center, Moline, Il located in Moline IL. Find other listings like Conference Center Manager by searching Oodle for Executive Manager Jobs.