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Concierge Receptionist
Location:
Lodi, CA
Description:
Balance Assisted Living, located in Lodi, CA is seeking a customer service and detail-oriented Concierge Receptionist to manage first impressions for our community. We offer competitive wages with opportunities to grow! Training available for qualified candidates. Position Responsibilities: Maintains continuous coverage of front desk during Assigned times. Arranges coverage of front desk by other Community staff for lunch and breaks. Answers all incoming telephone calls and directs calls to appropriate staff. Support the Business Office Manager in maintaining the business files for residents to ensure compliance. Takes telephone messages for those staff members unable to answer incoming calls. Greeting guest and residents upon arrival and departure Maintains records of resident sign in-sign out, vistors and Healthcare professionals Monitors resident activity and alerts staff when assistance is necessary to assure resident safety. Monitors door alarm system in accordance with facility policy and procedure. Maintains and request lists for maintenance, dietary and nursing in appropriate manner. Operates and monitors resident call system and notifies staff of the need for assistance. Maintains inventory control system of all office supplies and ensures security of equipment within the business office. Maintains familiarity with fire safety and emergency procedures detailed in the fire and disaster plan and be able to assist in transferring residents to a safe location in the event of an emergency. Manages employee meal ticket and guest ticket sales. Perform clerical work including but not limited to typing, copying, filing, payroll, mailing, and other light office work as assigned by the administrator. Assures that lobby area, reception area and entry are kept clean, neat, and orderly. Notifies appropriate staff of unsafe situations within the building or grounds. Performs other tasks as assigned by any member of management. Orients and trains any relief desk coverage Acting as a liaison between residents and the community to deliver high standards and satisfaction for all stakeholders Job Qualifications: Ability to read, write and speak English fluently. An ability to speak clearly on the telephone and maintain pleasant presence and tone of voice while interacting with visitors, residents, or staff. Ability to type 40-45 WPM and operate computer systems. Maintains acceptable attendance record; notifies supervisor if late or unable to work, is able to work flexible hours to meet the requirement of the job. Requires minimal supervision. Is a self-starter. Is accurate, dependable, neat, and thorough in assigned tasks. Organizes and utilizes time appropriately; sets priorities to accomplish assigned tasks. Displays mature behavior and attitude in speech and action; demonstrates consistently pleasant demeanor, tone of voice, supports the philosophy and approach to care, used by the facility. Keeps resident information confidential; respects resident rights; respects privacy and right to self-determination of residents. Interacts in a professional manner with the public, residents, and staff; works cooperatively with administration and displays willingness to assist co-workers. Abides by established policies and procedures of facility. Looks for ways to improve facility functioning; keeps facility information confidential. Keeps the work area neat and clean; helps maintain the appearance of the facility. Ability and willingness to learn quickly and interpersonal skills, a deep knowledge of the local area, and the ability toh Knowledge, skills and abilities Must possess excellent communication and interpersonal skills, a deep knowledge of the local area, and the ability to handle multiple tasks effectively Other Requirements: Tuberculosis (TB) certificate as required by the State. First Aid and CPR Certifications as required by the State. Criminal Background check cleared. Fingerprint clearance as required by the State. Must be at least 18 years of age, or minimum age as outlined in state regulations. Must be able to read, speak and write the English language. State Criminal Background Check and LIC 508 Criminal Record Statement LIC 503 Health Screening Report Clerical and telephone answering skills required. Good public relations skills. visitors, announces their arrival, and offers refreshments. Answers the telephone and directs calls to the appropriate parties. Takes message when needed. Accepts deliveries and coordinates with team members to deliver items. Administrative tasks as assigned by the Business Office Manager or Executive Director. Updates community resident and employee lists. Conduct tours as needed. Ensure residents are provided privacy, respect, and dignity. Follows standard precautions and infection control procedures. Completes state required training upon hire and annually. Required Experience Possess, as a minimum, a high school diploma or equivalent. A minimum of one (1) year prior office experience preferred. Proficient in Microsoft Office and standard office equipment. Must be able to speak, read, and write in the English language. State Criminal Background Check and LIC 508 Criminal Record Statement LIC 503 Health Screening Report Job Type Full Time/Part Time Benefits A benefit package is offered to full-time employees. Balance Assisted Living is an equal opportunity employer. All candidates must be able to pass a criminal background check and a comprehensive reference check.
Company:
Legacy Oaks Of Sacramento Assisted Living And Memory Care
Posted:
June 21 on HiringThing
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More About this Listing: Concierge Receptionist
Concierge Receptionist is a Clerical Receptionist Job at Legacy Oaks of Sacramento Assisted Living and Memory Care located in Lodi CA. Find other listings like Concierge Receptionist by searching Oodle for Clerical Receptionist Jobs.
Concierge Receptionist is a Clerical Receptionist Job at Legacy Oaks of Sacramento Assisted Living and Memory Care located in Lodi CA. Find other listings like Concierge Receptionist by searching Oodle for Clerical Receptionist Jobs.