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Call Center Representative
Location:
Dallas, TX
Description:
Job Title: Call Center Representative Location: Dallas, TX Job Type: Full-Time Department: Customer Service Job Summary: We are seeking a highly motivated and customer-focused Call Center Representative to join our dynamic team. The ideal candidate will handle incoming and outgoing customer calls in a fast-paced environment, provide excellent service, and ensure customer satisfaction. This role requires strong communication skills, attention to detail, and the ability to resolve issues efficiently. Key Responsibilities: Provide accurate information about products, services, and company policies. Assist customers with inquiries, troubleshoot issues, and resolve complaints. Process orders, forms, applications, and requests. Follow up with customers to ensure their issues are fully resolved. Maintain customer records by updating account information. Meet or exceed call handling and customer satisfaction targets. Stay up-to-date with product knowledge and service offerings. Adhere to company policies, procedures, and call center scripts. Qualifications: High school diploma or equivalent (required); college degree is a plus. Excellent verbal and written communication skills. Strong problem-solving abilities and attention to detail. Ability to multi-task, prioritize, and manage time effectively. Proficiency with computer systems and customer service software (e.g., CRM tools). Job Posted by ApplicantPro
Company:
Curate
Posted:
October 9 on ApplicantPRO
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More About this Listing: Call Center Representative
Call Center Representative is a Customer Service Call Center Representative Job at Curate located in Dallas TX. Find other listings like Call Center Representative by searching Oodle for Customer Service Call Center Representative Jobs.
Call Center Representative is a Customer Service Call Center Representative Job at Curate located in Dallas TX. Find other listings like Call Center Representative by searching Oodle for Customer Service Call Center Representative Jobs.