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Business Systems Analyst Senior / Intermediate
Location:
Ann Arbor, MI
Description:
How to Apply A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position. Who We Are Department OverviewHealth Information Technology & Services (HITS) plays an integral role in the success of Michigan Medicine by providing clinicians, educators, researchers, students, and staff with exceptional technology-related information, products, services, and support. Division OverviewThe HITS Clinical & Revenue Cycle IT (CRC) division is responsible for more than 350 clinical and revenue cycle applications that clinicians, staff, and patients rely upon every day. The CRC team has subdivisions that support inpatient, ambulatory, departmental, and revenue cycle areas across Michigan Medicine (MM). CRC also oversees many of the major IT platforms and applications such as the electronic health record, virtual care, pharmacy, radiology, radiation oncology, registration, document management, billing, and much more. The CRC team is highly relied upon across the healthcare system and collaborates with operational partners to provide excellent service to the MM staff. Staff within CRC often interact with customers on a regular basis by implementing and configuring workflows, enhancements, optimizations, and new modules or software while also ensuring adequate change control and testing processes occur. Team members work on a vast array of projects that propel MM into the future. Summary The D. Dan and Betty Kahn Health Care Pavilion is a 12-story hospital that will house 264 private rooms capable of converting to intensive care; a state-of-the-art neurosciences center; and high-level, specialty care services for cardiovascular and thoracic patients, along with advanced imaging. The 690,000-square-foot hospital which also features 20 surgical and three interventional radiology suites is being constructed adjacent to the Frankel Cardiovascular Center, with plans for bridge and tunnel connections to existing inpatient care facilities. The anticipated opening of the new D. Dan and Betty Kahn Health Care Pavilion is fall 2025.The MiChart Grand Central Team at Michigan Medicine is seeking a candidate to fulfill the role of Business Systems Analyst. The Grand Central team is responsible for providing technical build, support, and maintenance of Admission, Discharge, Transfer, Registration, EVS, and Transport workflows within the Epic Electronic Health Record System instance for Michigan Medicine.As a Business Systems Analyst, you will be the primary support contact for the application and will be responsible for issue resolution, enhancement, and subsequent project work that impacts end users for these applications. This requires knowledge of the organizations policies and procedures, and business operations impacted by these applications. Responsibilities* Business System Analyst responsibilities and behaviors include: Lead the planning, design, development, implementatin, maintenance, and evaluation of MiChart (Epic) workflows with minimal supervision. Perform analysis of department and end-user business needs, document requirements, and translate them into proper system specifications. Analyze business workflows and system needs for new features and enhancements. Document current workflow processes and collaborate with users to identify, define, and document process improvement options and alternatives. Participate in software upgrade projects of varying complexity, including reviewing release documentation, analyzing new functionality, and managing subsequent build, testing, and user validation. Analyze, compare, and evaluate various courses of action to determine the best path forward for our team and customers. Collect information regarding potential system enhancement needs. Develop and document project team procedures for implementing system changes and other tasks. Make independent decisions on matters of significance within the scope of responsibilities, free from immediate direction. Participate in change control processes and procedures. Participate in training and work with end users. Work with internal (MiChart/HITS) and external (Epic) teams on integrated issues and configuration. Coordinate the life cycle of a change (design, build, test, educate, communicate) and maintain complete documentation within ServiceNow. Assist other Application Coordinators (ACs) with functionality in which you are the knowledge owner. Participate in an on-call rotation with other team members. Obtain and maintain Epic Grand Central and Prelude proficiency by completing necessary projects and/or exams. Required Qualifications* Requirements for Senior Level Bachelor's degree or equivalent combination of education and experience. 5+ Years of Experience Requirements for Intermediate Level Bachelor's degree or equivalent combination of education and experience. 2-3 Years of Experience Desired Qualifications* Epic Grand Central/Prelude certification or proficiency. Previous experience working in an Academic Medical Center. Knowledge of Admission, Discharge, Transfer and/or Registration workflows. Experience implementing Epic functionality. Work Locations This position is being made available with the ability to work remote/on-site options to suit your work-life balance. Non-Michigan residents should inquire about potential employment while working remotely in a state other than Michigan. Apply to be part of a strong team that partners with our institution, community, and each other. Underfill Statement This position may be underfilled at a lower classification depending on the qualifications of the selected candidate. Additional Information For additional information about the new hospital, visit D. Dan and Betty Kahn Health Care Pavilion Benefits We offer a benefits package that includes comprehensive training and career development opportunities, generous retirement savings plans, ample paid time off, and a wealth of family care support: https://careers.umich.edu/benefits Diversity Statement HITS is firmly committed to advancing inclusion, diversity, equity, accessibility, and belonging, which are core to the culture and values of Michigan Medicine. Our community supports recruiting and cultivating a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan and the world. We strive to create a work culture where each team member feels respected, valued, and safe. Background Screening Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended. U-M EEO/AA Statement The University of Michigan is an equal opportunity/affirmative action employer. PDN-9c482364-d08c-45b6-a53f-01c31088261c
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More About this Listing: Business Systems Analyst Senior / Intermediate
Business Systems Analyst Senior / Intermediate is a Other Jobs Business Systems Analyst Job at University of Michigan located in Ann Arbor MI. Find other listings like Business Systems Analyst Senior / Intermediate by searching Oodle for Other Jobs Business Systems Analyst Jobs.
Business Systems Analyst Senior / Intermediate is a Other Jobs Business Systems Analyst Job at University of Michigan located in Ann Arbor MI. Find other listings like Business Systems Analyst Senior / Intermediate by searching Oodle for Other Jobs Business Systems Analyst Jobs.