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Business Support Officer | Business Support Officer in Other Art & Media Job Job | 7309991435

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Business Support Officer

Location:
Coatham Mundeville
Description:

Business Support Officer This is a long: term temporary role, starting asap GBP11.18 per hour, 18.5 or 37 hours per week Central location, easily accessible via public transport 18.5 hour contract: Monday and Tuesday 09.00:17.00 and Wednesday 09.00:12.30 (example shift range) 37 hour contract Monday: Thursday 09.00:17.00 and Friday 09.00:16.30 Our client is looking for a well versed business support officer, who is confident in in the use of a multitude of communication methods. Someone who has great communication skills in order to be able to signpost and advise service users to the correct department. A team player with a passion for service. Job Duties: Communicate with customers in a variety of ways as required e. g. face, online, over the phone, providing clear information about how to access services Book appointments, where required, according to local guidelines, supporting customers by clearly explaining the requirements to produce evidence to support applications and appointments, where necessary Accurately update information on relevant systems e. g. Academy, Civica, Carefirst Handle and process customer requests, data, payments etc. in a secure and confidential manner on daily basis e. g. financial transactions for chargeable services Proactively provide suggestions to the team on measures to improve the service in terms of efficiency, customer experience and best practice : supporting a continuous improvement ethos Experience needed: Previous admin experience: competent in Microsoft packages Previous customer service, including the ability to communicate through email, phone and face to face. Proficient use of ITIf you are interested apply today or contact for more information Acorn by Synergie acts as an employment business for the supply of temporary workers. Visit ListedBuy for more information.
Posted:
June 22 on ListedBuy
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