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Account Manager - Guest Management & Credentialing | Account Manager in Other Art & Media 1

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Account Manager - Guest Management & Credentialing

Location:
London
Description:

Live events are fun. Concerts, sporting events, festivals…. we make lifelong memories enjoying live events with friends and family. Companies spend over $600 billion each year taking clients and prospects to events because it works. At Ticket Manager, we get to work in an industry we love: Live events that bring people together and make memories. The world’s best companies use Ticket Manager’s industry leading ticket and event management software to make client entertainment easy and prove the ROI. We help companies have more fun by making it easier to invite guests, manage an event from invitation to execution to post-event reporting, and proving just how valuable live events can be. The Account Manager will support our Revenue team on assigned Enterprise and SMB accounts to promote high levels of customer satisfaction and adoption. The CSA plays a critical role in ensuring our partners receive maximum value from their Ticket Manager investment. Desired Skills and Experience: Bachelor’s degree required 1-3+ years of professional work experience in a collaborative, data-driven environment Previous customer service and/or customer success experience preferred Sports, entertainment, and hospitality experience preferred Strong interpersonal skills: negotiating, influencing, and dealing effectively with people Excellent communication and organizational skills with the ability to manage multiple projects simultaneously Proven presentation and executive meeting planning Self-motivated person who can take directions and exceed expectations High personal integrity, ethics, and credibility Expertise with standard corporate software including JIRA, CRM, etc. Ability to work in a fast-paced environment while on-site with clients Travel to assist current clients with their credentialing needs for up to 2 weeks, x2-3 times a year (for marquee events such as Wimbledon, The Olympics, The Ryder Cup, Formula 1, The UEFA Champions League Finals, FIFA World Cup). Visit ListedBuy for more information.
Company:
Ticketmanager
Posted:
May 23 on ListedBuy
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